Authors:
Anders Tell
and
Martin Henkel
Affiliation:
Department of Computer and Systems Sciences, Stockholm University, Borgarfjordsgatan 12, Kista, Sweden
Keyword(s):
Systematic Literature Review, Stakeholder Analysis, Enterprise Architecture, Evaluation, Work-Oriented Approach, WOA, Relationship, Practice, Information Product.
Abstract:
The use of information which is useful for collaborating stakeholders has encouraged and enabled businesses to advance. Enterprise architecture (EA) provides frameworks and methods with information products that aim to satisfy stakeholders’ concerns. For positive effects to emerge from using EA, it is necessary, during EA development and evaluation, to examine the work stakeholders do, their practices, how these practices relate to each other, how EA deliverables contribute to stakeholders’ work, and how EA information products are (co)-used in stakeholders practices. This paper presents a systematic literature review on evaluations of EA. The review aims to gain insights related to aspects of EA stakeholder practices and relationships that were considered essential to evaluate and how different stakeholders contributed to evaluations of EA. The insights are intended to inform the design of the Work-oriented Approach (WOA), which aims to enrich EA stakeholder analysis and co-use of E
A information products. The results of the survey show an uneven contribution by stakeholders and that stakeholder practices and relationships were not clearly defined and evaluated, leaving uncertainties about whether relevant stakeholders evaluated EA benefits. The lack of stakeholder voices and details provides challenges to the validity of results relating to the organisational benefits of using EA.
(More)