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Authors: Thiago Baesso Procaci ; Sean Wolfgand Matsui Siqueira and Leila Cristina Vasconcelos de Andrade

Affiliation: Federal University of the State of Rio de Janeiro and DIA/CCET/UNIRIO, Brazil

ISBN: 978-989-758-028-4

ISSN: 2184-4992

Keyword(s): Recommendation, Suggestion, Specialist, Expert, Helpful, Social Networks Analysis.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Collaborative Computing ; Computer-Supported Education ; e-Learning ; e-Learning and e-Teaching ; Enterprise Information Systems ; Knowledge Discovery and Information Retrieval ; Knowledge-Based Systems ; Society, e-Business and e-Government ; Software Agents and Internet Computing ; Symbolic Systems ; User Profiling and Recommender Systems ; Web 2.0 and Social Networking Controls ; Web Information Systems and Technologies

Abstract: Online communities of questions and answers became important places for users to get information and share knowledge. We investigated metrics and strategies that allow the identification of users that are willing to help and provide good answers in a community, which we call the reliable people. In order to provide better performance on finding these users, we also raised some strategies for scope reduction. Then, we applied these metrics and strategies to three online communities of questions and answers available on the Web, which also provide user reputation grades, so it would be possible to verify the results on finding the reliable people.

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Paper citation in several formats:
Baesso Procaci, T.; Wolfgand Matsui Siqueira, S. and Cristina Vasconcelos de Andrade, L. (2014). Finding Reliable People in Online Communities of Questions and Answers - Analysis of Metrics and Scope Reduction.In Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 978-989-758-028-4, ISSN 2184-4992, pages 526-535. DOI: 10.5220/0004954005260535

@conference{iceis14,
author={Thiago Baesso Procaci. and Sean Wolfgand Matsui Siqueira. and Leila Cristina Vasconcelos de Andrade.},
title={Finding Reliable People in Online Communities of Questions and Answers - Analysis of Metrics and Scope Reduction},
booktitle={Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2014},
pages={526-535},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004954005260535},
isbn={978-989-758-028-4},
}

TY - CONF

JO - Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - Finding Reliable People in Online Communities of Questions and Answers - Analysis of Metrics and Scope Reduction
SN - 978-989-758-028-4
AU - Baesso Procaci, T.
AU - Wolfgand Matsui Siqueira, S.
AU - Cristina Vasconcelos de Andrade, L.
PY - 2014
SP - 526
EP - 535
DO - 10.5220/0004954005260535

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