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Authors: Wiktoria Wilkowska and Martina Ziefle

Affiliation: RWTH Aachen University, Germany

Keyword(s): Trust, Medical Technology, Ambient Assisted Living, User Diversity, Age, Gender.

Abstract: This paper aims to extend knowledge with respect to trust in health-related technology and deals with an exploration of this topic and the validation of the findings using multi-method research. The empirical approach aimed at the evaluation of the opinions and attitudes towards the importance of trust conditions (reliability, trustworthiness, operability and easing) and trust “mediators” (physician as a role model, scientific evidence, exchange with peers and hands-on experience), and assessed the relevance of different system features among different users. User factors such as age, gender and the perceived health condition were taken under consideration as representative indicators of the diversity among the (potential) users. Results showed a significant influence of age and gender on the examined trust indicators and underline the importance of considering the users’ diversity in the research of trusted – and thus accepted – medical systems in home environments.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Wilkowska, W. and Ziefle, M. (2018). Understanding Trust in Medical Technologies. In Proceedings of the 4th International Conference on Information and Communication Technologies for Ageing Well and e-Health - ICT4AWE; ISBN 978-989-758-299-8; ISSN 2184-4984, SciTePress, pages 62-73. DOI: 10.5220/0006734500620073

@conference{ict4awe18,
author={Wiktoria Wilkowska. and Martina Ziefle.},
title={Understanding Trust in Medical Technologies},
booktitle={Proceedings of the 4th International Conference on Information and Communication Technologies for Ageing Well and e-Health - ICT4AWE},
year={2018},
pages={62-73},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006734500620073},
isbn={978-989-758-299-8},
issn={2184-4984},
}

TY - CONF

JO - Proceedings of the 4th International Conference on Information and Communication Technologies for Ageing Well and e-Health - ICT4AWE
TI - Understanding Trust in Medical Technologies
SN - 978-989-758-299-8
IS - 2184-4984
AU - Wilkowska, W.
AU - Ziefle, M.
PY - 2018
SP - 62
EP - 73
DO - 10.5220/0006734500620073
PB - SciTePress