Author:
Alex Norta
Affiliation:
University of Helsinki, Finland
Keyword(s):
SOC, BPM, B2B, Broker, Hub, Collaboration, Trust, Reputation, Ontology.
Related
Ontology
Subjects/Areas/Topics:
B2B, B2C and C2C
;
Biomedical Engineering
;
Communication and Software Technologies and Architectures
;
Data Engineering
;
Distributed and Parallel Applications
;
e-Business
;
e-Business and e-Commerce
;
Enterprise Information Systems
;
Health Information Systems
;
Information Systems Analysis and Specification
;
Internet Technology
;
Knowledge Management
;
Ontologies and the Semantic Web
;
Ontology and the Semantic Web
;
Personalized Web Sites and Services
;
Portal Strategies
;
Searching and Browsing
;
Social Information Systems
;
Social Networks and Organizational Culture
;
Society, e-Business and e-Government
;
Software Agents and Internet Computing
;
System Integration
;
Web Information Systems and Technologies
;
Web Interfaces and Applications
;
Web Services and Web Engineering
Abstract:
The management and coordination of business process collaboration experiences changes because of globalization, specialization, and innovation. Service-oriented computing (SOC) is a means towards business-process automation and recently, many industry standards emerged to become part of the service-oriented architecture (SOA) stack. In a globalized world, organizations face new challenges for setting up and carrying out collaborations in semi-automating ecosystems for business services. A need emerges for service Hubs that not only store service offers and requests together with their issuing organizations and assigned owners, but that also allow an evaluation of trust and reputation in an anonymized electronic service marketplace. In this paper, we explore the features of a semi-automating ecosystem in which business processes are expressed as services and where Hubs are essential for bringing together service offers and requests. The presented Hub architecture is designed so that b
usiness managers benefit from an interface that borrows concepts of social-networking sites while the complex computing machinery for matching service offers and requests remains hidden from the user. The partial implementation of service-Hub components demonstrate the feasibility of our approach.
(More)