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Authors: Noor Mazlina Mahmod ; Shazia Sadiq and Ruopeng Lu

Affiliation: School of Information Technology and Electrical Engineering, The University of Queensland, Australia

Keyword(s): Similarity Matching, Business Process Variants, Flexible Work Practice.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Business Process Management ; e-Business ; Enterprise Engineering ; Enterprise Information Systems ; Information Systems Analysis and Specification ; Knowledge Management and Information Sharing ; Knowledge-Based Systems ; Modeling Concepts and Information Integration Tools ; Symbolic Systems

Abstract: Evidence from business work practice indicates that variance from prescribed business process models is not only inevitable and frequent, but is in fact a valuable source of organizational intellectual capital that needs to be captured and capitalized, since variance is typically representative of preferred and successful work practice. In this paper, we present a framework for harnessing the value of business process variants. An essential aspect of this framework is the ability to search and retrieve variants. This functionality requires variants to be matched against a given criteria. The focus of this paper is on the structural criteria which is rather challenging as query process structures may have different levels of similarity with variant process structures. The paper provides methods for undertaking the similarity matching and subsequently providing ranked results in a systematic way, as well as a reference architecture within which the methods may be deployed.

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Paper citation in several formats:
Mazlina Mahmod, N. ; Sadiq, S. and Lu, R. (2008). SIMILARITY MATCHING OF BUSINESS PROCESS VARIANTS. In Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-8111-38-8; ISSN 2184-4992, SciTePress, pages 234-239. DOI: 10.5220/0001691002340239

@conference{iceis08,
author={Noor {Mazlina Mahmod} and Shazia Sadiq and Ruopeng Lu},
title={SIMILARITY MATCHING OF BUSINESS PROCESS VARIANTS},
booktitle={Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2008},
pages={234-239},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001691002340239},
isbn={978-989-8111-38-8},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - SIMILARITY MATCHING OF BUSINESS PROCESS VARIANTS
SN - 978-989-8111-38-8
IS - 2184-4992
AU - Mazlina Mahmod, N.
AU - Sadiq, S.
AU - Lu, R.
PY - 2008
SP - 234
EP - 239
DO - 10.5220/0001691002340239
PB - SciTePress

- Science and Technology Publications, Lda.
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