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Authors: Asma Mejri 1 ; Sonia Ayachi Ghannouch 2 and Ricardo Martinho 3

Affiliations: 1 Laboratory RIADI-GDL and ENSI, Tunisia ; 2 Laboratory RIADI-GDL, ENSI and High Institute on Management of Sousse, Tunisia ; 3 Polytechnic Institute of Leiria and Center for Health Technology and Services Research (CINTESIS), Portugal

Keyword(s): Flexibility, Guidance, BPM, Emergency Care Process, BPMS, Paradigm.

Abstract: During the last decades, flexibility has gained a strong presence, in a variety of disciplines, mainly in the BPM field. The real challenge for BPM consists in providing modeling paradigms and BPMSs with adequate information and features to deal with the often conflicting requirements of flexibility. In this setting, we focus on providing a guidance approach for enhancing business process flexibility. Our purpose is therefore to perceive which modeling paradigm(s) and/or business process management system(s) (BPMS(s)) are the most adequate to the specific organization needs in terms of flexibility. This approach was implemented in a plug-in named BPFlexGuide. To evaluate this approach, we have studied the emergency care (EC) process. Users interested in the EC process were guided to use the AristaFlow BPM suite BPMS. The results of this study would help designers to choose the best paradigms and BPMS that best fit their needs on flexibility.

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Paper citation in several formats:
Mejri, A.; Ayachi Ghannouch, S. and Martinho, R. (2017). A Guidance System for Business Process Flexibility. In Proceedings of the 12th International Conference on Evaluation of Novel Approaches to Software Engineering - ENASE; ISBN 978-989-758-250-9; ISSN 2184-4895, SciTePress, pages 210-217. DOI: 10.5220/0006316902100217

@conference{enase17,
author={Asma Mejri. and Sonia {Ayachi Ghannouch}. and Ricardo Martinho.},
title={A Guidance System for Business Process Flexibility},
booktitle={Proceedings of the 12th International Conference on Evaluation of Novel Approaches to Software Engineering - ENASE},
year={2017},
pages={210-217},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006316902100217},
isbn={978-989-758-250-9},
issn={2184-4895},
}

TY - CONF

JO - Proceedings of the 12th International Conference on Evaluation of Novel Approaches to Software Engineering - ENASE
TI - A Guidance System for Business Process Flexibility
SN - 978-989-758-250-9
IS - 2184-4895
AU - Mejri, A.
AU - Ayachi Ghannouch, S.
AU - Martinho, R.
PY - 2017
SP - 210
EP - 217
DO - 10.5220/0006316902100217
PB - SciTePress

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