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Authors: Xiaocheng Ge ; Richard F. Paige and John A. McDermid

Affiliation: University of York, United Kingdom

Keyword(s): Business process, Failure analysis, Health information system.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Business Process Management ; e-Business ; Engineering Information System ; Enterprise Engineering ; Enterprise Information Systems ; Information Systems Analysis and Specification ; Knowledge Management and Information Sharing ; Knowledge-Based Systems ; Software Engineering ; Symbolic Systems

Abstract: The success of most organisations are based on how well the organisation can engineer and execute their business processes in order to better manage the extra value that these processes can provide. However, business processes may fail to deliver the functions which are designed. In order to help the understanding of how and why a business process may fail, we considered the techniques in system safety engineering and integrated them with existing techniques of business process modelling and analysis. We proposed a framework of business process failure analysis. The kernel of the framework is that we extended the workflow net of a business process by modelling failures as coloured tokens and so that the failure behaviours of the business process can be simulated. In addition, we developed a tool based on the codes of an open source project to support the analysis. The applications of proposed technique have demonstrated that it is a powerful and easy-to-use technique for the manageme nt of business processes in large complex enterprise systems. (More)

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Paper citation in several formats:
Ge, X.; F. Paige, R. and A. McDermid, J. (2011). MODEL-BASED FAILURE ANALYSIS OF BUSINESS PROCESS. In Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 4: ICEIS; ISBN 978-989-8425-55-3; ISSN 2184-4992, SciTePress, pages 388-391. DOI: 10.5220/0003496203880391

@conference{iceis11,
author={Xiaocheng Ge. and Richard {F. Paige}. and John {A. McDermid}.},
title={MODEL-BASED FAILURE ANALYSIS OF BUSINESS PROCESS},
booktitle={Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 4: ICEIS},
year={2011},
pages={388-391},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003496203880391},
isbn={978-989-8425-55-3},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 4: ICEIS
TI - MODEL-BASED FAILURE ANALYSIS OF BUSINESS PROCESS
SN - 978-989-8425-55-3
IS - 2184-4992
AU - Ge, X.
AU - F. Paige, R.
AU - A. McDermid, J.
PY - 2011
SP - 388
EP - 391
DO - 10.5220/0003496203880391
PB - SciTePress

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