Authors:
Tom Hänel
and
Carsten Felden
Affiliation:
Chair of Information Science, Germany
Keyword(s):
Manufacturing Flexibility, Manufacturing Execution System, Operational Business Intelligence, Dynamic Decision Support.
Related
Ontology
Subjects/Areas/Topics:
Applications
;
Artificial Intelligence
;
Business Intelligence
;
Enterprise Information Systems
;
Innovation Facilitation
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Software Engineering
;
Symbolic Systems
Abstract:
Globalization and increased informal networks lead to a dynamic competitive environment in manufacturing, where uncertainties arise from consistently changing customer demands. Their management is a key challenge for growth and sustainability, while there is evidence that organizations cannot achieve an adequate manufacturing flexibility. Therefore, the paper`s goal is to investigate the benefits of a closed loop dynamic decision making in manufacturing. A qualitative approach using case study research and expert interviews explores the contribution of Manufacturing Execution Systems (MES) and Operational Business Intelligence (OpBI) in this area. The results indicate that manufacturing flexibility challenges organizations, while the issue is supportable by MES and OpBI in order to face the changing customer requirements. In conclusion a case-specific awareness level of flexibility becomes apparent motivating further research to contribute to a dynamic decision making and its IT supp
ort in manufacturing.
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