Authors:
Ulf Schreier
;
Marius Reusch
;
Marc Hüffmeyer
and
David Belzer
Affiliation:
Furtwangen University, Germany
Keyword(s):
Quality Management, Document Management, Service Network, Organizational Networks, Service Description, Structured Documents, Higher Education, Accreditation.
Related
Ontology
Subjects/Areas/Topics:
Assessment and Accreditation of Courses and Institutions
;
Authoring Tools and Content Development
;
Computer-Supported Education
;
Course Design and e-Learning Curriculae
;
e-Learning
;
Information Technologies Supporting Learning
;
Learning Organizations
;
Social Context and Learning Environments
Abstract:
Higher education institutions strive for high quality of study courses and programs. One important tool is the introduction of a well-defined quality management system (QMS) supported by information systems. Editing service and review documents with office tools is not sufficient; a consistent and coherent management of all data is needed in an environment for authors. Data analysis, especially target-performance comparisons, and flexible generation of a variety of web and PDF documents are required tasks. This paper investigates the problems of simple file solutions in more detail and derives general requirements for better software support. Based on the requirements we propose an object-oriented framework that is able to handle core tasks around structured documents associated with organizational networks on top of a relational database. Document and organizational structures can be adapted to serve special needs of institutions. The system follows the European standards and guidel
ines for quality assurance.
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