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Authors: Mariam Ben Hassen ; Mohamed Turki and Faïez Gargouri

Affiliation: University of Sfax, ISIMS, MIRACL Laboratory, Tunisia

Keyword(s): Knowledge Management, Sensitive Business Process, Business Process Modeling, Business Process Meta-model.

Abstract: Sensitive business process (SBP) modeling has become primary concern for any successful organization to improve the management of their individual and collective crucial knowledge on which it is necessary to capitalize. This paper presents a multi-perspective evaluation framework for assessing the expressiveness of current widely used BPM formalisms, in order to select the most suitable for the SBP representation and improve the identification of crucial knowledge that is mobilized by these processes. Furthermore, the result of the evaluation led us to justify the choice of the better one positioned nowadays, the standard BPMN 2.0. Besides, we have illustrated the practical applicability of this notation on a medical process in the context of the association of protection of the motor disabled people of Sfax-Tunisia (ASHMS).

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Paper citation in several formats:
Ben Hassen, M.; Turki, M. and Gargouri, F. (2016). A Multi-criteria Evaluation Framework for Selecting Sensitive Business Processes Modeling Formalism. In Proceedings of the Sixth International Symposium on Business Modeling and Software Design - BMSD; ISBN 978-989-758-190-8, SciTePress, pages 84-97. DOI: 10.5220/0006222500840097

@conference{bmsd16,
author={Mariam {Ben Hassen}. and Mohamed Turki. and Faïez Gargouri.},
title={A Multi-criteria Evaluation Framework for Selecting Sensitive Business Processes Modeling Formalism},
booktitle={Proceedings of the Sixth International Symposium on Business Modeling and Software Design - BMSD},
year={2016},
pages={84-97},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006222500840097},
isbn={978-989-758-190-8},
}

TY - CONF

JO - Proceedings of the Sixth International Symposium on Business Modeling and Software Design - BMSD
TI - A Multi-criteria Evaluation Framework for Selecting Sensitive Business Processes Modeling Formalism
SN - 978-989-758-190-8
AU - Ben Hassen, M.
AU - Turki, M.
AU - Gargouri, F.
PY - 2016
SP - 84
EP - 97
DO - 10.5220/0006222500840097
PB - SciTePress