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Authors: Zui Zhang ; Kun Liu ; William Wang ; Tai Zhang and Jie Lu

Affiliation: Faculty of Engineering and Information Technology and University of Technology, Australia

Keyword(s): Recommender systems, Telecom products and services, Web personalization, Collaborative filtering.

Related Ontology Subjects/Areas/Topics: Agents ; Artificial Intelligence ; Biomedical Engineering ; Expert Systems ; Health Information Systems ; Industrial Applications of AI ; Knowledge Engineering and Ontology Development ; Knowledge-Based Systems ; Soft Computing ; Symbolic Systems ; Web Information Systems and Technologies ; Web Intelligence

Abstract: The Internet brings excellent opportunities to businesses for providing personalized online services to their customers. Recommender systems are designed to automatically generate personalized recommendations of products and services. This study develops a hybrid recommendation approach which combines user-based and item-based collaborative filtering techniques for mobile product and service recommendation. It particularly implements the approach into an intelligent recommendation system called telecom product recommender system (TCPRS). Experimental results show that the TCPRS can effectively help new customer selecting the most suitable mobile products and services.

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Paper citation in several formats:
Zhang, Z.; Liu, K.; Wang, W.; Zhang, T. and Lu, J. (2011). A PERSONALIZED RECOMMENDER SYSTEM FOR TELECOM PRODUCTS AND SERVICES . In Proceedings of the 3rd International Conference on Agents and Artificial Intelligence - Volume 2: ICAART; ISBN 978-989-8425-40-9; ISSN 2184-433X, SciTePress, pages 689-693. DOI: 10.5220/0003288106890693

@conference{icaart11,
author={Zui Zhang. and Kun Liu. and William Wang. and Tai Zhang. and Jie Lu.},
title={A PERSONALIZED RECOMMENDER SYSTEM FOR TELECOM PRODUCTS AND SERVICES },
booktitle={Proceedings of the 3rd International Conference on Agents and Artificial Intelligence - Volume 2: ICAART},
year={2011},
pages={689-693},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003288106890693},
isbn={978-989-8425-40-9},
issn={2184-433X},
}

TY - CONF

JO - Proceedings of the 3rd International Conference on Agents and Artificial Intelligence - Volume 2: ICAART
TI - A PERSONALIZED RECOMMENDER SYSTEM FOR TELECOM PRODUCTS AND SERVICES
SN - 978-989-8425-40-9
IS - 2184-433X
AU - Zhang, Z.
AU - Liu, K.
AU - Wang, W.
AU - Zhang, T.
AU - Lu, J.
PY - 2011
SP - 689
EP - 693
DO - 10.5220/0003288106890693
PB - SciTePress

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