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Authors: Julie Dawson 1 and Jonathan Owens 2

Affiliations: 1 Research and Commercial Partnerships, University of Lincoln, United Kingdom ; 2 Lincoln Business School, University of Lincoln, United Kingdom

Abstract: Enterprise Resource Planning (ERP) systems are pervasive information systems that have been fundamental in Organisations for the past two decades. ERP systems may well count as the most important development in technology in the 1990s’. There are many ERP success stories; equally there are as many failure stories. This paper reviews current literature of the Critical Success Factors (CSF) of ERP implementations. This review will be used in conjunction with the case of a UK furniture manufacturer’s (Company X) implementation of an ERP system. This paper considers the factors that resulted in the failure of the ERP at Company X in the initial phase of the implementation.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Dawson, J. and Owens, J. (2007). ERP Non-implementation: A Case Study of a UK Furniture Manufacturer. In Proceedings of the 1st International Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems (ICEIS 2007) - TCoB & MEIS; ISBN 978-972-8865-99-3, SciTePress, pages 52-63. DOI: 10.5220/0002426400520063

@conference{tcob & meis07,
author={Julie Dawson. and Jonathan Owens.},
title={ERP Non-implementation: A Case Study of a UK Furniture Manufacturer},
booktitle={Proceedings of the 1st International Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems (ICEIS 2007) - TCoB & MEIS},
year={2007},
pages={52-63},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002426400520063},
isbn={978-972-8865-99-3},
}

TY - CONF

JO - Proceedings of the 1st International Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems (ICEIS 2007) - TCoB & MEIS
TI - ERP Non-implementation: A Case Study of a UK Furniture Manufacturer
SN - 978-972-8865-99-3
AU - Dawson, J.
AU - Owens, J.
PY - 2007
SP - 52
EP - 63
DO - 10.5220/0002426400520063
PB - SciTePress

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