Authors:
Raja Manzar Abbas
;
Noel Carroll
;
Ita Richardson
and
Sarah Beecham
Affiliation:
University of Limerick, Ireland
Keyword(s):
Trustworthiness, Healthcare Software, Trustworthiness Attributes.
Related
Ontology
Subjects/Areas/Topics:
Biomedical Engineering
;
Cloud Computing
;
e-Health
;
Evaluation and Use of Healthcare IT
;
Health Information Systems
;
Platforms and Applications
Abstract:
Trustworthiness in software is of vital importance to technology users, especially in health, where lives may
depend on the correct application of software that is fit for purpose. Despite the risk posed by improper use
of technology in the health domain, there is evidence to suggest that stakeholders often trust the software
without fully appreciating the possible consequences. In this paper, we explore what determines
trustworthiness in healthcare software solutions. While there are often claims of improved quality of care,
increased safety and improved patient outcomes using healthcare technology – the scientific basis for such
claims appear to be uncritically accepted. Ultimately, this can lead to a surge in healthcare software solutions,
some of which may be misaligned with healthcare needs and potentially lead to fatal outcomes. To support
health technology stakeholders, we propose a ‘trustworthiness healthcare software model’ that can be
employed to assess the level of trustwo
rthiness associated with healthcare software solutions.
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