Authors:
Eduardo C. Peixoto
1
;
Hector Paulo
1
;
César França
1
and
Geber Ramalho
2
Affiliations:
1
Cesar School, Avenida Cais do Apolo, 77, Recife, Brazil
;
2
Federal University of Pernambuco, UFPE, Av. Prof. Moraes Rego, 1235 - Cidade Universitária, Recife, Brazil
Keyword(s):
Digital Transformation, Digital Companies, Organizational Culture, Business Models, Maturity Models, Literature Mapping.
Abstract:
According to some predictions, investments in Digital Transformation (DT) may reach US$ 6.8 trillion in 2023. Nevertheless, about 70% of DT initiatives struggle for success. In fact, few agree about what DT is, how a company becomes digital and how to measure its progress towards it. Organizational Culture and Business Models, however, are seen as key companies’ dimensions. Then, in this article, we report a literature mapping study on the characteristics of Organizational Culture and Business Model in the context of DT. We also investigate how these dimensions are assessed by Digital Maturity Models (DMM). Our data reveal that the most frequent cited Organizational Culture characteristic is Organizational Learning, and that Data and People are companies’ Business Models key resources in the context of DT. The selected studies did not provide enough information about how the characteristics of these two dimensions are evaluated by DMM. We concluded that companies’ dimensions characte
ristics have not been exhaustively explored and further studies on how to evaluate them in the context of DT are needed.
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