loading
Documents

Research.Publish.Connect.

Paper

Paper Unlock

Authors: Lianne Bodenstaff 1 ; Andreas Wombacher 1 ; Michael C. Jaeger 2 and Manfred Reichert 3

Affiliations: 1 University of Twente, Netherlands ; 2 Berlin University of Technology, Germany ; 3 Ulm University, Germany

ISBN: 978-989-8111-87-6

Keyword(s): Service composition, Monitoring, Management, Validation.

Related Ontology Subjects/Areas/Topics: B2B, B2C and C2C ; B2C/B2B Considerations ; Business and Social Applications ; Communication and Software Technologies and Architectures ; e-Business ; Enterprise Information Systems ; Information Systems Analysis and Specification ; Internet and Collaborative Computing ; Modeling Concepts and Information Integration Tools ; Process Design and Organisational Issues in E-Commerce ; Society, e-Business and e-Government ; Software Agents and Internet Computing ; Web Information Systems and Technologies

Abstract: In previous research we introduced the MoDe4SLA approach for monitoring service compositions. MoDe4SLA identifies complex dependencies between Service Level Agreements (SLAs) in a service composition. By explicating these dependencies, causes of SLA violations of a service might be explained by malfunctioning of the services it depends on. MoDe4SLA assists managers in identifying such causes. In this paper we discuss how to evaluate our approach concerning usefulness for the user as well as effectiveness for the business. Usefulness is evaluated by experts who are asked to manage simulated runs of service compositions using MoDe4SLA. Their opinion on the approach is an indicator for its usefulness. Effectiveness is evaluated by comparing runtime results of SLA management using MoDe4SLA with runtime results of unsupported management. Criteria for effectiveness are cost reduction and increase in customer satisfaction.

PDF ImageFull Text

Download
CC BY-NC-ND 4.0

Sign In Guest: Register as new SciTePress user now for free.

Sign In SciTePress user: please login.

PDF ImageMy Papers

You are not signed in, therefore limits apply to your IP address 34.236.170.48

In the current month:
Recent papers: 100 available of 100 total
2+ years older papers: 200 available of 200 total

Paper citation in several formats:
Bodenstaff L.; Wombacher A.; C. Jaeger M.; Reichert M. and (2009). MONITORING SERVICE COMPOSITIONS IN MoDe4SLA - Design of Validation.In Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 4: ICEIS, ISBN 978-989-8111-87-6, pages 113-121. DOI: 10.5220/0002003401130121

@conference{iceis09,
author={Lianne Bodenstaff and Andreas Wombacher and Michael {C. Jaeger} and Manfred Reichert},
title={MONITORING SERVICE COMPOSITIONS IN MoDe4SLA - Design of Validation},
booktitle={Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 4: ICEIS,},
year={2009},
pages={113-121},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002003401130121},
isbn={978-989-8111-87-6},
}

TY - CONF

JO - Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 4: ICEIS,
TI - MONITORING SERVICE COMPOSITIONS IN MoDe4SLA - Design of Validation
SN - 978-989-8111-87-6
AU - Bodenstaff, L.
AU - Wombacher, A.
AU - C. Jaeger, M.
AU - Reichert, M.
PY - 2009
SP - 113
EP - 121
DO - 10.5220/0002003401130121

Login or register to post comments.

Comments on this Paper: Be the first to review this paper.