DETERMINING THE COSTS OF ERP IMPLEMENTATION

Rob J. Kusters; Fred J. Heemstra; Arjan Jonker

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Paper

DETERMINING THE COSTS OF ERP IMPLEMENTATION

Topics: Enterprise Resource Planning; Software Measurement

In Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 3: ICEIS, 102-110, 2007 , Funchal, Madeira, Portugal

Authors: Rob J. Kusters ¹ ; Fred J. Heemstra ² and Arjan Jonker ³

Affiliations: ¹ University of Technology; Open University, Netherlands ; ² Open University; KWDResultaatmanagement, Netherlands ; ³ KWDResultaatmanagement, Netherlands

Keyword(s): ERP implementation, cost drivers, project size.

Related Ontology Subjects/Areas/Topics: Databases and Information Systems Integration ; Enterprise Information Systems ; Enterprise Resource Planning ; Enterprise Software Technologies ; Simulation and Modeling ; Simulation Tools and Platforms ; Software Engineering ; Software Measurement

Abstract: The key question of the research reported here is 'which factors influence Enterprise Resource Planning (ERP) implementation costs'. A 'theoretical' answer to this question has been designed by studying the sparsely available literature on ERP implementation costs, and adding to this relevant items from the related fields of software cost estimation, COTS implementation cost estimation, and ERP implementation critical success factors. This result has been compared with empirical data that have been obtained from two large corporations. The combined result is a first attempt to define ERP implementation cost drivers.

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Paper citation in several formats:

J. Kusters, R.; J. Heemstra, F. and Jonker, A. (2007). DETERMINING THE COSTS OF ERP IMPLEMENTATION. In Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 3: ICEIS; ISBN 978-972-8865-88-7; ISSN 2184-4992, SciTePress, pages 102-110. DOI: 10.5220/0002363001020110

@conference{iceis07,
author={Rob {J. Kusters}. and Fred {J. Heemstra}. and Arjan Jonker.},
title={DETERMINING THE COSTS OF ERP IMPLEMENTATION},
booktitle={Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 3: ICEIS},
year={2007},
pages={102-110},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002363001020110},
isbn={978-972-8865-88-7},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 3: ICEIS
TI - DETERMINING THE COSTS OF ERP IMPLEMENTATION
SN - 978-972-8865-88-7
IS - 2184-4992
AU - J. Kusters, R.
AU - J. Heemstra, F.
AU - Jonker, A.
PY - 2007
SP - 102
EP - 110
DO - 10.5220/0002363001020110
PB - SciTePress