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Authors: Ana Ferreira 1 ; Soraia Teles 2 ; Rui Chilro 3 and Milaydis Sosa-Napolskij 1

Affiliations: 1 CINTESIS - Centre for Health Technology and Services Research, Faculty of Medicine, Porto, Portugal ; 2 CINTESIS - Centre for Health Technology and Services Research, Faculty of Medicine, Porto, Portugal, Institute of Biomedical Sciences Abel Salazar, University of Porto (ICBAS-UP), Department of Behavioural Sciences, Porto, Portugal ; 3 Independent Researcher, Portugal

Keyword(s): Phishing Email Subject Lines, Network Science, Linguistic and Sentiment Analyses.

Abstract: This study provides support on why subject lines of predatory emails should be analysed to improve the detection of phishing attacks. Network science together with a linguistic analysis were performed on a sample of 240 phishing email subject lines from the past 12 years. Results show that even in straightforward subject lines, phishers can employ text elements to create a sense of proximity, mutual relationship as well as a neutral and professional relation, focused on present and future actions, to persuade potential victims to open phishing emails. The common words “your” and “account” form two main hubs and communities of words that integrate main organisations and actions related to those hubs. The linguistic analysis shows that concise phrases integrate such richness of language that can potentially be used to find differential emotional and behavioural marks on the text, to be used for better detecting phishing emails. This work provides current information as well as new rese arch questions to be tested and further perused, to support the improvement of automated tools to identify predatory emails. (More)

CC BY-NC-ND 4.0

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Paper citation in several formats:
Ferreira, A.; Teles, S.; Chilro, R. and Sosa-Napolskij, M. (2020). Netphishing: Network and Linguistic Analysis of Phishing Email Subject Lines. In Proceedings of the 22nd International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-423-7; ISSN 2184-4992, SciTePress, pages 250-257. DOI: 10.5220/0009407202500257

@conference{iceis20,
author={Ana Ferreira. and Soraia Teles. and Rui Chilro. and Milaydis Sosa{-}Napolskij.},
title={Netphishing: Network and Linguistic Analysis of Phishing Email Subject Lines},
booktitle={Proceedings of the 22nd International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2020},
pages={250-257},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009407202500257},
isbn={978-989-758-423-7},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 22nd International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - Netphishing: Network and Linguistic Analysis of Phishing Email Subject Lines
SN - 978-989-758-423-7
IS - 2184-4992
AU - Ferreira, A.
AU - Teles, S.
AU - Chilro, R.
AU - Sosa-Napolskij, M.
PY - 2020
SP - 250
EP - 257
DO - 10.5220/0009407202500257
PB - SciTePress