Authors:
Jose Luis de la Vara
and
Juan Sánchez
Affiliation:
Technical University of Valencia, Spain
Keyword(s):
End-user involvement, requirements analysis, business process, BPMN, Map.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Business Process Management
;
e-Business
;
Enterprise Engineering
;
Enterprise Information Systems
;
Information Systems Analysis and Specification
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Modeling Formalisms, Languages and Notations
;
Requirements Analysis And Management
;
Symbolic Systems
Abstract:
Problems related to requirements analysis of information systems are frequent. System analysts usually lack understanding of the business and focus on the purpose of the system, and can easily miscommunicate with
end-users. To prevent these problems, this paper describes an approach that tries to facilitate and benefit from
end-user involvement during requirements analysis. The business environment is modelled in the form of business process diagrams by means of BPMN. The diagrams are validated by end-users, and the purpose of the system is then analyzed through the goal/strategy Map approach in order to agree on the effect that the system should have on the business processes. Finally, functional requirements are specified by means of the description of the business process tasks to be supported by the system.