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Authors: Michael Abramovici and Feng Jin

Affiliation: Ruhr-University Bochum, Germany

Keyword(s): BSC, AHP, Monitoring, Industrial Product-Service System (IPS²), Performance Measuring.

Related Ontology Subjects/Areas/Topics: Applications ; Databases and Information Systems Integration ; Enterprise Information Systems ; Enterprise Resource Planning ; Enterprise Software Technologies ; Information Systems Analysis and Specification ; Operational Research ; Performance Evaluation and Benchmarking ; Project Management ; Simulation and Modeling ; Simulation Tools and Platforms ; Software Engineering

Abstract: Driven by the increased competition pressure in the last few years, a number of manufactures are shifting their focus from products towards Industrial Product-Service Systems (IPS²). However, the shift to IPS² is also accompanied by risks. The monitoring of IPS² could support executives in identifying the IPS² risks in time and could serve as the basis for optimizing future IPS². In this paper a new method for the hierarchical monitoring of IPS² is developed based on Balanced Scorecard (BSC) and Analytic Hierarchical Process (AHP). The performances and the imbalance degrees of IPS² on different levels are calculated to show IPS² comprehensively. BSC is applied to define IPS²-specific perspectives and indicators. AHP is used to construct a hierarchical monitoring structure and to generate weights for different IPS²-specific perspectives and indicators. Finally a case study is introduced to validate this method.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Abramovici, M. and Jin, F. (2011). A NEW METHOD FOR MONITORING INDUSTRIAL PRODUCT-SERVICE SYSTEMS BASED ON BSC AND AHP. In Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-8425-53-9; ISSN 2184-4992, SciTePress, pages 190-196. DOI: 10.5220/0003483001900196

@conference{iceis11,
author={Michael Abramovici. and Feng Jin.},
title={A NEW METHOD FOR MONITORING INDUSTRIAL PRODUCT-SERVICE SYSTEMS BASED ON BSC AND AHP},
booktitle={Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2011},
pages={190-196},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003483001900196},
isbn={978-989-8425-53-9},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - A NEW METHOD FOR MONITORING INDUSTRIAL PRODUCT-SERVICE SYSTEMS BASED ON BSC AND AHP
SN - 978-989-8425-53-9
IS - 2184-4992
AU - Abramovici, M.
AU - Jin, F.
PY - 2011
SP - 190
EP - 196
DO - 10.5220/0003483001900196
PB - SciTePress

- Science and Technology Publications, Lda.
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