loading
Papers Papers/2022 Papers Papers/2022

Research.Publish.Connect.

Paper

Paper Unlock

Authors: Alya Yacoubi 1 and Nicolas Sabouret 2

Affiliations: 1 LIMSI, CNRS and DAVI les humaniseurs, France ; 2 LIMSI and CNRS, France

Keyword(s): Conversational Agents, Computational Model of Affects, Formal Model, Dialogue System.

Related Ontology Subjects/Areas/Topics: Agent Models and Architectures ; Agents ; Artificial Intelligence ; Conversational Agents ; Model-Based Reasoning ; Symbolic Systems

Abstract: This paper presents a formal model of socio-affective behaviour in a conversational agent based on the Action Tendency theory. This theory defines emotions as tendencies to perform an action. This theory allows us to implement a strong connection between emotions and speech acts during an agent-human interaction. Our model presents an agent architecture with beliefs, desires, ideals and capacities. It relies on 6 appraisal variables for the selection of different emotional strategies depending on the context of the dialogue. It also supports social regulation of emotions depending on social rules. We implemented this model in an agent architecture and we give an example of dialogue with a virtual insurance expert in the context of customer relationship management.

CC BY-NC-ND 4.0

Sign In Guest: Register as new SciTePress user now for free.

Sign In SciTePress user: please login.

PDF ImageMy Papers

You are not signed in, therefore limits apply to your IP address 3.149.25.117

In the current month:
Recent papers: 100 available of 100 total
2+ years older papers: 200 available of 200 total

Paper citation in several formats:
Yacoubi, A. and Sabouret, N. (2018). TEATIME: A Formal Model of Action Tendencies in Conversational Agents. In Proceedings of the 10th International Conference on Agents and Artificial Intelligence - Volume 1: ICAART; ISBN 978-989-758-275-2; ISSN 2184-433X, SciTePress, pages 143-153. DOI: 10.5220/0006595701430153

@conference{icaart18,
author={Alya Yacoubi. and Nicolas Sabouret.},
title={TEATIME: A Formal Model of Action Tendencies in Conversational Agents},
booktitle={Proceedings of the 10th International Conference on Agents and Artificial Intelligence - Volume 1: ICAART},
year={2018},
pages={143-153},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006595701430153},
isbn={978-989-758-275-2},
issn={2184-433X},
}

TY - CONF

JO - Proceedings of the 10th International Conference on Agents and Artificial Intelligence - Volume 1: ICAART
TI - TEATIME: A Formal Model of Action Tendencies in Conversational Agents
SN - 978-989-758-275-2
IS - 2184-433X
AU - Yacoubi, A.
AU - Sabouret, N.
PY - 2018
SP - 143
EP - 153
DO - 10.5220/0006595701430153
PB - SciTePress

- Science and Technology Publications, Lda.
RESOURCES

Proceedings

Papers

Authors

Ontology

CONTACTS

Science and Technology Publications, Lda
Avenida de S. Francisco Xavier, Lote 7 Cv. C,
2900-616 Setúbal, Portugal.

Phone: +351 265 520 185 (National fixed network call)
Fax: +351 265 520 186
Email: info@scitepress.org

EXTERNAL LINKS

PRIMORIS

INSTICC

SCITEVENTS

CROSSREF

PROCEEDINGS SUBMITTED FOR INDEXATION BY:

dblp

Ei Compendex

SCOPUS

Semantic Scholar

Google Scholar

Microsoft Academic