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Author: Oliver Daute

Affiliation: SAP Deutschland AG & Co. KG, Germany

Keyword(s): RT-BCDB, Business Case, Business Process, ITIL.

Related Ontology Subjects/Areas/Topics: Data Warehouses and OLAP ; Databases and Information Systems Integration ; Enterprise Information Systems

Abstract: While system maintenance of single systems is under control nowadays, new challenges come up due to the use of linked up software applications in order to implement business scenarios. Numerous business processes exchange data across complex application landscapes, for that they use various applications and compute data. The technology underneath has to provide a stable environment maintaining diverse software, databases and operating system components. The challenge is to keep the application environment under control at any given time. The goal is to avoid incidents to business processes and to sustain the application landscape with regard to smaller and larger changes. For system maintenance of complex environments information about process run-states is indispensable, for example when parts of a system environment must be restored. This paper introduces the Real-Time Business Case Database (RT-BCDB) to control business processes and improve maintenance activities in complex appli cation landscapes. It is about a concept, to gain more transparency and visibility of business processes activities. RT-BCDB stores information about business cases and theirs run-states continuously. Service frameworks such as IT Service Management (ITIL) can benefit of RT-BCDB as well. (More)

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Paper citation in several formats:
Daute, O. (2009). INTRODUCING REAL-TIME BUSINESS CASE DATABASE - An Approach to Improve System Maintenance of Complex Application Landscapes. In Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 3: ICEIS; ISBN 978-989-8111-84-5; ISSN 2184-4992, SciTePress, pages 202-207. DOI: 10.5220/0002009402020207

@conference{iceis09,
author={Oliver Daute.},
title={INTRODUCING REAL-TIME BUSINESS CASE DATABASE - An Approach to Improve System Maintenance of Complex Application Landscapes},
booktitle={Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 3: ICEIS},
year={2009},
pages={202-207},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002009402020207},
isbn={978-989-8111-84-5},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 3: ICEIS
TI - INTRODUCING REAL-TIME BUSINESS CASE DATABASE - An Approach to Improve System Maintenance of Complex Application Landscapes
SN - 978-989-8111-84-5
IS - 2184-4992
AU - Daute, O.
PY - 2009
SP - 202
EP - 207
DO - 10.5220/0002009402020207
PB - SciTePress

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