Authors:
Camelia Maleki
and
Frederik Gailly
Affiliation:
Faculty of Economics and Business Administration, Ghent University, Tweekerkenstraat 2, Gent, Belgium
Keyword(s):
Patient Care Process, Triple Crown Modeling Approach, Process Improvement.
Abstract:
Effective process modeling plays a pivotal role in optimizing patient care processes within the continually evolving healthcare landscape. This paper focuses on the application of the Triple Crown standard, which encompasses the Business Process Model and Notation (BPMN), Case Management Model and Notation (CMMN), and Decision Model and Notation (DMN), within the context of the sepsis diagnosis process. Through an in-depth exploration of this case study, the paper uncovers the immense potential of these standards in empowering healthcare practitioners to streamline workflows, enhance decision-making at critical junctures, and ensure the delivery of the highest quality care despite the diverse challenges inherent in patient care processes. By dissecting key dimensions such as flexibility, data and information flow, complexity management, and decision points, this study provides valuable insights into how the Triple Crown approach can significantly enhance patient care process models.