Authors:
Richard David Evans
1
;
James Xiaoyu Gao
1
;
Steve Woodhead
1
;
Nick Martin
2
and
Clive Simmonds
2
Affiliations:
1
University of Greenwich, United Kingdom
;
2
BAE Systems, United Kingdom
Keyword(s):
Knowledge Management, Collaboration, Product Development, Information Sharing, Aerospace Manufacturing, Web 2.0, Social Media.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Business Process Management
;
Communication, Collaboration and Information Sharing
;
e-Business
;
Enterprise Engineering
;
Enterprise Information Systems
;
Innovation Facilitation
;
KM Strategies and Implementations
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Symbolic Systems
;
Tools and Technology for Knowledge Management
Abstract:
Organisations need to overcome a number of challenges, including improving knowledge management, to ensure competitiveness in today’s global business environment. Product development and engineering design decisions are typically based on the knowledge available within enterprises. An ability to quickly discover and capture this knowledge and communicate with colleagues is required to enable effective outputs. An in-depth industry investigation, conducted within a leading manufacturing organisation in the Aerospace and Defence Industry (ADI), confirmed that knowledge management is only average. Employees would welcome the introduction of new technology to improve knowledge sharing and feel competent to use Web 2.0 and social media technologies. Based on the investigation, an interactive groupware prototype employing collaborative Web 2.0 technologies has been proposed. The prototype will be introduced as a case study to engineers within the collaborating company during product develo
pment projects with benefits in productivity and collaborative practices being assessed.
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