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Authors: Alexander Richter ; Patrice Glaser ; Bernhard Kölmel ; Lukas Waidelich and Rebecca Bulander

Affiliation: Institute of Smart Systems and Services, Pforzheim University, Tiefenbronner Str.65, Pforzheim and Germany

Keyword(s): Product-service Systems, PSS, Process Model, Literature Review.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; B2C/B2B Considerations ; Business and Social Applications ; Business Models ; Business Process Management ; Collaboration and e-Services ; e-Business ; Enterprise Engineering ; Enterprise Information Systems ; Knowledge Management and Information Sharing ; Knowledge-Based Systems ; Software Agents and Internet Computing ; Symbolic Systems ; Usability ; Usability and Ergonomics ; Web Information Systems and Technologies ; Web Interfaces and Applications

Abstract: In a fast-changing and increasingly digitalized world, companies face numerous challenges today. One of these challenges is the customer's demand for an integrated offer instead of the purchase of a single product. By offering product-service systems (PSS), companies are able to fulfil this need with an integrated and desirably unique value proposition. For the development of those PSS there are numerous process models in the literature, which present a procedure for systematic PSS development. This paper systematically identifies and examines available existing process models and compares them with the challenges that PSS are facing within their development as well as implementation and use-phases. This research aims to support the integrated and innovative development of future digital product-service systems.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Richter, A.; Glaser, P.; Kölmel, B.; Waidelich, L. and Bulander, R. (2019). A Review of Product-service System Design Methodologies. In Proceedings of the 16th International Joint Conference on e-Business and Telecommunications - ICE-B; ISBN 978-989-758-378-0; ISSN 2184-3236, SciTePress, pages 115-126. DOI: 10.5220/0007917201150126

@conference{ice-b19,
author={Alexander Richter. and Patrice Glaser. and Bernhard Kölmel. and Lukas Waidelich. and Rebecca Bulander.},
title={A Review of Product-service System Design Methodologies},
booktitle={Proceedings of the 16th International Joint Conference on e-Business and Telecommunications - ICE-B},
year={2019},
pages={115-126},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0007917201150126},
isbn={978-989-758-378-0},
issn={2184-3236},
}

TY - CONF

JO - Proceedings of the 16th International Joint Conference on e-Business and Telecommunications - ICE-B
TI - A Review of Product-service System Design Methodologies
SN - 978-989-758-378-0
IS - 2184-3236
AU - Richter, A.
AU - Glaser, P.
AU - Kölmel, B.
AU - Waidelich, L.
AU - Bulander, R.
PY - 2019
SP - 115
EP - 126
DO - 10.5220/0007917201150126
PB - SciTePress

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