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Authors: Maylon Macedo ; Gabriel Teixeira ; Ariel Campos and Luciana Zaina

Affiliation: Federal University of São Carlos (UFSCar), São Paulo, Brazil

Keyword(s): Lean Personas, User Experience, UX, UX Data, Requirement Elicitation, Information Visualization.

Abstract: The interest in exploring User Experience (UX) data to support the requirement elicitation of interactive systems is not new. Although the literature discusses traditional methods to gather UX data (e.g., interviews and surveys), personas have arisen as a more user-centered technique that presents information about users’ needs, preferences, and characteristics about the application domain. Nonetheless, persona data is often represented from qualitative data in textual format, which can insert difficulties in browsing and exploring a set of personas. This paper aims to present visualizations designed using Information Visualization (InfoVis) principles that support the navigation and search-out UX data in a persona dataset. To aid in eliciting UX-related requirements, our visualizations are based on a funnel perspective that guides designers and developers to examine data from an overview first, then zoom and filter, to achieve the qualitative data in detail finally. We evaluated wit h 20 participants concerning the interpretation of the visualizations. The results revealed that the participants, even those with little experience in requirement elicitation, could interpret and find relevant UX data from the visualizations. (More)

CC BY-NC-ND 4.0

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Paper citation in several formats:
Macedo, M.; Teixeira, G.; Campos, A. and Zaina, L. (2024). Supporting User-Centered Requirements Elicitation from Lean Personas: A UX Data Visualization-Based Approach. In Proceedings of the 26th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-692-7; ISSN 2184-4992, SciTePress, pages 461-472. DOI: 10.5220/0012567400003690

@conference{iceis24,
author={Maylon Macedo. and Gabriel Teixeira. and Ariel Campos. and Luciana Zaina.},
title={Supporting User-Centered Requirements Elicitation from Lean Personas: A UX Data Visualization-Based Approach},
booktitle={Proceedings of the 26th International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2024},
pages={461-472},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0012567400003690},
isbn={978-989-758-692-7},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 26th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - Supporting User-Centered Requirements Elicitation from Lean Personas: A UX Data Visualization-Based Approach
SN - 978-989-758-692-7
IS - 2184-4992
AU - Macedo, M.
AU - Teixeira, G.
AU - Campos, A.
AU - Zaina, L.
PY - 2024
SP - 461
EP - 472
DO - 10.5220/0012567400003690
PB - SciTePress