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Authors: João Carlos de A. R. Gonçalves ; Flávia Santoro and Fernanda Baião

Affiliation: Federal University of the State of Rio de Janeiro (UNIRIO), Brazil

Keyword(s): Business Process Modelling, Knowledge Elicitation, Computer-Supported Collaborative Work.

Related Ontology Subjects/Areas/Topics: Biomedical Engineering ; Data Engineering ; Enterprise Information Systems ; Health Information Systems ; Information Systems Analysis and Specification ; Knowledge Management ; Methodologies, Processes and Platforms ; Model-Driven Software Development ; Modeling Formalisms, Languages and Notations ; Ontologies and the Semantic Web ; Society, e-Business and e-Government ; Software Engineering ; Systems Engineering ; Web Information Systems and Technologies

Abstract: Business Process Modelling remains a costly and complex task for most organizations. One of the main difficulties lies on the process elicitation phase, where the process analyst attempts to extract information from the process’ participants and other resources involved. This paper describes a case study in which a previously proposed Story Mining method was applied. The Story Mining method and its supporting tool, ProcessTeller, makes use of collaborative storytelling and natural language processing techniques for a semi-automatic extraction of BPMN-compliant business process elements from text.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Carlos de A. R. Gonçalves, J.; Santoro, F. and Baião, F. (2010). COLLABORATIVE BUSINESS PROCESS ELICITATION THROUGH GROUP STORYTELLING . In Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-8425-06-5; ISSN 2184-4992, SciTePress, pages 295-300. DOI: 10.5220/0002910002950300

@conference{iceis10,
author={João {Carlos de A. R. Gon\c{C}alves}. and Flávia Santoro. and Fernanda Baião.},
title={COLLABORATIVE BUSINESS PROCESS ELICITATION THROUGH GROUP STORYTELLING },
booktitle={Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2010},
pages={295-300},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002910002950300},
isbn={978-989-8425-06-5},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - COLLABORATIVE BUSINESS PROCESS ELICITATION THROUGH GROUP STORYTELLING
SN - 978-989-8425-06-5
IS - 2184-4992
AU - Carlos de A. R. Gonçalves, J.
AU - Santoro, F.
AU - Baião, F.
PY - 2010
SP - 295
EP - 300
DO - 10.5220/0002910002950300
PB - SciTePress