Authors:
Mirja Pulkkinen
1
;
Oleksiy Mazhelis
1
;
Pentti Marttiin
2
and
Jouni Meriluoto
2
Affiliations:
1
University of Jyväskylä, Information Technology Research Institute, Finland
;
2
Nokia Corporation, United States
Keyword(s):
Software development organization, Knowledge management, Community, Open Source Software, Inner Source.
Related
Ontology
Subjects/Areas/Topics:
Biomedical Engineering
;
Communities of Interest
;
Communities of Practice
;
Computer-Supported Education
;
Data Engineering
;
Enterprise Information Systems
;
Health Information Systems
;
Information Systems Analysis and Specification
;
Knowledge Management
;
Learning/Teaching Methodologies and Assessment
;
Ontologies and the Semantic Web
;
Social and Legal Issues
;
Social Information Systems
;
Social Networks and Organizational Culture
;
Society, e-Business and e-Government
;
Web Information Systems and Technologies
Abstract:
This case study considers a software development support portal adapted from open source developer
communities into a company internal, so called inner-source development environment. With theoretical
insights into knowledge management (KM) models, recent advancements in KM theory building, and
observations of the inner source platform we make observations as regarding the KM approach and
suggestions for its further development. Both technological and human components of KM are considered.
The results of this study, can be generally applicable to the knowledge creation and innovation support in
software development. We believe that many software companies are following the example and building
virtual environments to support the knowledge processes and innovation in their activities. The case
company, Nokia, is a pioneer in KM efforts for the software organization.