MODELLING AND MANAGING KNOWLEDGE THROUGH DIALOGUE: A MODEL OF COMMUNICATION-BASED KNOWLEDGE MANAGEMENT

Violaine Prince

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Paper

MODELLING AND MANAGING KNOWLEDGE THROUGH DIALOGUE: A MODEL OF COMMUNICATION-BASED KNOWLEDGE MANAGEMENT

Topics: Knowledge Acquisition; Knowledge Management

In Proceedings of the First International Conference on Software and Data Technologies - Volume 2: ICSOFT, 266-271, 2006 , Setúbal, Portugal

Author: Violaine Prince

Affiliation: University of Montpellier and LIRMM-CNRS, France

Keyword(s): Knowledge Management, Knowledge sharing, Multi-agent systems, heterogeneous Agents.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Biomedical Engineering ; Data Engineering ; Enterprise Information Systems ; Health Information Systems ; Information Systems Analysis and Specification ; Knowledge Acquisition ; Knowledge Engineering and Ontology Development ; Knowledge Management ; Knowledge-Based Systems ; Ontologies and the Semantic Web ; Society, e-Business and e-Government ; Symbolic Systems ; Web Information Systems and Technologies

Abstract: In this paper, we describle a model that relies on the following assumption; ontology negotiation and creation is necessary to make knowledge sharing and KM successful through communication. We mostly focus on the modifying process, i.e. dialogue, and we show a dynamic modification of agents knowledge bases could occur through messages exchanges, messages being knowledge chunks to be mapped with agents KB. Dialogue takes account of both success and failure in mapping. We show that the same process helps repair its own anomalies. We describe an architecture for agents knowledge exchange through dialogue. Last we conclude about the benefits of introducing dialogue features in knowledge management.

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Paper citation in several formats:

Prince, V. (2006). MODELLING AND MANAGING KNOWLEDGE THROUGH DIALOGUE: A MODEL OF COMMUNICATION-BASED KNOWLEDGE MANAGEMENT. In Proceedings of the First International Conference on Software and Data Technologies - Volume 2: ICSOFT; ISBN 978-972-8865-69-6; ISSN 2184-2833, SciTePress, pages 266-271. DOI: 10.5220/0001314002660271

@conference{icsoft06,
author={Violaine Prince.},
title={MODELLING AND MANAGING KNOWLEDGE THROUGH DIALOGUE: A MODEL OF COMMUNICATION-BASED KNOWLEDGE MANAGEMENT},
booktitle={Proceedings of the First International Conference on Software and Data Technologies - Volume 2: ICSOFT},
year={2006},
pages={266-271},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001314002660271},
isbn={978-972-8865-69-6},
issn={2184-2833},
}

TY - CONF

JO - Proceedings of the First International Conference on Software and Data Technologies - Volume 2: ICSOFT
TI - MODELLING AND MANAGING KNOWLEDGE THROUGH DIALOGUE: A MODEL OF COMMUNICATION-BASED KNOWLEDGE MANAGEMENT
SN - 978-972-8865-69-6
IS - 2184-2833
AU - Prince, V.
PY - 2006
SP - 266
EP - 271
DO - 10.5220/0001314002660271
PB - SciTePress