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Authors: Maximilien Kintz ; Monika Kochanowski and Falko Koetter

Affiliation: Fraunhofer IAO, Germany

ISBN: 978-989-758-210-3

Keyword(s): Business Processes, Monitoring, Dashboards, Roles, Views, Model-driven Development.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Business Process Management ; e-Business ; Enterprise Engineering ; Enterprise Information Systems ; General-Purpose Modeling Languages and Standards ; Knowledge Management and Information Sharing ; Knowledge-Based Systems ; Languages, Tools and Architectures ; Model Transformation ; Model-Driven Architecture ; Model-Driven Software Development ; Models ; Paradigm Trends ; Software Engineering ; Symbolic Systems

Abstract: Monitoring with the goal of visualizing key performance indicators using dashboards is an established way of enabling the analysis of business processes and providing quick information in critical situations. Model-driven development and design of these dashboards has proven useful in real world scenarios. However, in large organizations, dashboards need to be role-specific, as not all users are concerned by the same data. In this paper, a users-and-roles model is introduced. It extends and adapts the model-driven process monitoring methodology aPo. With this model, it becomes possible to automatically generate user-specific monitoring dashboards, properly displaying the needed information for each user in an organisation. The implementation is evaluated with a real-world use-case from the service industry.

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Paper citation in several formats:
Kintz, M.; Kochanowski, M. and Koetter, F. (2017). Creating User-specific Business Process Monitoring Dashboards with a Model-driven Approach.In Proceedings of the 5th International Conference on Model-Driven Engineering and Software Development - Volume 1: MODELSWARD, ISBN 978-989-758-210-3, pages 353-361. DOI: 10.5220/0006135203530361

@conference{modelsward17,
author={Maximilien Kintz. and Monika Kochanowski. and Falko Koetter.},
title={Creating User-specific Business Process Monitoring Dashboards with a Model-driven Approach},
booktitle={Proceedings of the 5th International Conference on Model-Driven Engineering and Software Development - Volume 1: MODELSWARD,},
year={2017},
pages={353-361},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006135203530361},
isbn={978-989-758-210-3},
}

TY - CONF

JO - Proceedings of the 5th International Conference on Model-Driven Engineering and Software Development - Volume 1: MODELSWARD,
TI - Creating User-specific Business Process Monitoring Dashboards with a Model-driven Approach
SN - 978-989-758-210-3
AU - Kintz, M.
AU - Kochanowski, M.
AU - Koetter, F.
PY - 2017
SP - 353
EP - 361
DO - 10.5220/0006135203530361

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