Authors:
Maximilien Kintz
;
Monika Kochanowski
and
Falko Koetter
Affiliation:
Fraunhofer IAO, Germany
Keyword(s):
Business Processes, Monitoring, Dashboards, Roles, Views, Model-driven Development.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Business Process Management
;
e-Business
;
Enterprise Engineering
;
Enterprise Information Systems
;
General-Purpose Modeling Languages and Standards
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Languages, Tools and Architectures
;
Model Transformation
;
Model-Driven Architecture
;
Model-Driven Software Development
;
Models
;
Paradigm Trends
;
Software Engineering
;
Symbolic Systems
Abstract:
Monitoring with the goal of visualizing key performance indicators using dashboards is an established way
of enabling the analysis of business processes and providing quick information in critical situations. Model-driven
development and design of these dashboards has proven useful in real world scenarios. However, in
large organizations, dashboards need to be role-specific, as not all users are concerned by the same data. In
this paper, a users-and-roles model is introduced. It extends and adapts the model-driven process monitoring
methodology aPo. With this model, it becomes possible to automatically generate user-specific monitoring
dashboards, properly displaying the needed information for each user in an organisation. The implementation
is evaluated with a real-world use-case from the service industry.