Authors:
Jörg Becker
1
;
Christian Janiesch
1
;
Patrick Delfmann
1
and
Wolfgang Fuhr
2
Affiliations:
1
European Research Center for Information Systems, University of Münster, Germany
;
2
Bayer Business Services GmbH, Germany
Keyword(s):
Process Documentation, Process Modeling, Configuration, Conceptual Modeling, Multi-Perspective Information Modeling, Case Study
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Business Process Management
;
e-Business
;
Enterprise Engineering
;
Enterprise Information Systems
;
Information Systems Analysis and Specification
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Modeling Concepts and Information Integration Tools
;
Modeling Formalisms, Languages and Notations
;
Symbolic Systems
Abstract:
The documentation of IT projects is of paramount importance for the lasting benefit of a project’s outcome. However, different forms of documentation are needed to comply with the diverse needs of users. In order to avoid the maintenance of numerous versions of the same documentation, an integrated method from the field of reference modeling creating perspectives on configurable models is presented and evaluated against a case in the field of health care. The proposal of a holistic to-be model for process documentation provides useful hints towards the need of presenting a model that relates to a specific user’s perspective. Moreover, it helps to evaluate the applicability of configurable, company-specific models concerning the relative operating efficiency.