Authors:
Juliana Jansen Ferreira
;
Renata Mendes de Araujo
and
Fernanda Araujo Baião
Affiliation:
Research and Practice Group in Information Technology (NP2Tec), Graduate Program in Informatics (PPGI) Federal University of the State of Rio de Janeiro (UNIRIO), Brazil
Keyword(s):
Information Systems specification, Communicability, Communication ruptures, Business modeling, Business-IT alignment, Business-IT communication, Communicability evaluation.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Enterprise Information Systems
;
Information Systems Analysis and Specification
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Requirements Analysis And Management
;
Semiotics
;
Symbolic Systems
Abstract:
In scenarios where Information Technology (IT) becomes a critical factor for business success, Business-IT communication problems raise difficulties for reaching strategic business goals. Business models are considered as an instrument through which this communication may be held. This work argues that the business model communicability (i.e., the capability of a business model to facilitate Business-IT communication) influences on how Business and IT areas understand each other and on how IT teams identify and negotiate appropriated solutions for business demands. Based on the semiotic theory, this article proposes business model communicability as an important aspect to be evaluated for making Business-IT communication cycle possible, and describes an exploratory study to identify communication ruptures in the evaluation of business models communicability.