Authors:
Jonas Kluge
1
;
Frank Kargl
2
and
Michael Weber
2
Affiliations:
1
Smile - Motoristes Internet, France
;
2
Institute of Media Informatics, Ulm University, Germany
Keyword(s):
Ajax, Usability, WWW, Web Application, Efficiency, Satisfaction, Survey.
Related
Ontology
Subjects/Areas/Topics:
Multimedia and User Interfaces
;
Usability and Ergonomics
;
Web Information Systems and Technologies
;
Web Interfaces and Applications
Abstract:
The Ajax technology is said to make the Internet faster, more interactive and user-friendly. It is spreading
rapidly throughout the web. By allowing scripts being executed inside the user’s browser to communicate
with a remote server, it enables new forms of interaction for web-pages and -applications. In this paper we
analyze Ajax usability, taking into account both advantages and imposed problems. Subsequently we present
a user study with two typical scenarios in web-applications and compare Ajax-enabled and non-Ajax-enabled
versions. This allows us to verify and quantify the assumed effects. As a result, we show that Ajax significantly
enhances both user satisfaction and efficiency of use, at least in some scenarios.