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Authors: Aki Alanne 1 ; Tommi Kähkönen 2 and Erkka Niemi 3

Affiliations: 1 Tampere University of Technology, Finland ; 2 Lappeenranta University of Technology, Finland ; 3 Aalto University School of Economics, Finland

Keyword(s): ERP, Development, Network, Interpretive Qualitative Case Study, Challenges, Stakeholders.

Related Ontology Subjects/Areas/Topics: Applications ; Databases and Information Systems Integration ; Enterprise Information Systems ; Enterprise Resource Planning ; Enterprise Software Technologies ; Information Systems Analysis and Specification ; Operational Research ; Project Management ; Simulation and Modeling ; Simulation Tools and Platforms ; Software Engineering ; Tools, Techniques and Methodologies for System Development

Abstract: Enterprise resource planning (ERP) systems have been providing business benefits through integrated business functions for two decades, but system implementation is still painful for organizations. Even though ERP projects are collaborative efforts conducted by many separate organizations, academic research has not fully investigated ERPs from this perspective. In order to find out the challenges of ERP development networks (EDN), a multiple case study was carried out. We identified three main categories of pain: evolving network, inter-organizational issues, and conflicting objectives. The dynamic nature of the EDN causes challenges when new organizations and individuals enter and leave the project. Relationships between organizations form the base for collaboration, yet conflicting objectives may hinder the development. The main implication of this study is that the network should be managed as a whole in order to avoid the identified pitfalls. Still more research is needed to unde rstand how the EDN efficiently interacts to solve different problems in ERP development. (More)

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Paper citation in several formats:
Alanne, A.; Kähkönen, T. and Niemi, E. (2014). Networks of Pain in ERP Development. In Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 1: ICEIS; ISBN 978-989-758-028-4; ISSN 2184-4992, SciTePress, pages 257-266. DOI: 10.5220/0004890002570266

@conference{iceis14,
author={Aki Alanne. and Tommi Kähkönen. and Erkka Niemi.},
title={Networks of Pain in ERP Development},
booktitle={Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 1: ICEIS},
year={2014},
pages={257-266},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004890002570266},
isbn={978-989-758-028-4},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 1: ICEIS
TI - Networks of Pain in ERP Development
SN - 978-989-758-028-4
IS - 2184-4992
AU - Alanne, A.
AU - Kähkönen, T.
AU - Niemi, E.
PY - 2014
SP - 257
EP - 266
DO - 10.5220/0004890002570266
PB - SciTePress