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Authors: Sue Newell ; Gary David ; Traci Logan ; Linda Edelman and Jay Cooprider

Affiliation: BENTLEY COLLEGE, United States

Keyword(s): Enterprise System implementation, critical success factor, case study

Related Ontology Subjects/Areas/Topics: Databases and Information Systems Integration ; Enterprise Information Systems ; Organisational Issues on Systems Integration

Abstract: Many companies continue to implement Enterprise Systems (ES) in order to take advantage of the integrating potential of having a single common system across the organization that can replace a multitude of independent legacy systems. While increasingly popular, research continues to show that such systems are difficult to implement successfully. A number of studies have identified the critical success factors for such implementations. However, in practice, it is often difficult to ensure that these critical factors are in place and are maintained in place across the lifespan of the implementation project. In this paper we identify the socio-political and cultural issues that explain why this is difficult and suggest some meta-level processes (induction, informality and improvisation) that can help to offset the problems with maintaining the critical success factors.1

CC BY-NC-ND 4.0

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Paper citation in several formats:
Newell, S.; David, G.; Logan, T.; Edelman, L. and Cooprider, J. (2005). UNDERSTANDING THE PROBLEMS OF ENTERPRISE SYSTEM IMPLEMENTATIONS - Beyond Critical Success Factors. In Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 1: ICEIS; ISBN 972-8865-19-8; ISSN 2184-4992, SciTePress, pages 238-247. DOI: 10.5220/0002510002380247

@conference{iceis05,
author={Sue Newell. and Gary David. and Traci Logan. and Linda Edelman. and Jay Cooprider.},
title={UNDERSTANDING THE PROBLEMS OF ENTERPRISE SYSTEM IMPLEMENTATIONS - Beyond Critical Success Factors},
booktitle={Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 1: ICEIS},
year={2005},
pages={238-247},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002510002380247},
isbn={972-8865-19-8},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 1: ICEIS
TI - UNDERSTANDING THE PROBLEMS OF ENTERPRISE SYSTEM IMPLEMENTATIONS - Beyond Critical Success Factors
SN - 972-8865-19-8
IS - 2184-4992
AU - Newell, S.
AU - David, G.
AU - Logan, T.
AU - Edelman, L.
AU - Cooprider, J.
PY - 2005
SP - 238
EP - 247
DO - 10.5220/0002510002380247
PB - SciTePress

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