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Authors: Olga Korableva 1 ; Thomas Durand 2 ; Olga Kalimullina 3 and Irina Stepanova 4

Affiliations: 1 St. Petersburg State University, S-Petersburg, Russian Federation, Institute of Regional Economic Studies of Russian Academy of Science, Leading Researcher, S-Petersburg and Russian Federation ; 2 Conservatoire National des Arts et Métiers, Paris and France ; 3 The Bonch-Bruevich St. Petersburg State University of Telecommunications, St-Petersburg and Russian Federation ; 4 ITMO University, St-Petersburg and Russian Federation

ISBN: 978-989-758-372-8

Keyword(s): MOOC (massive online open course), Interface, Usability, Usability Assessment Techniques.

Abstract: In the modern world, more and more information systems are actively used in the educational process. Examples of such systems are platforms for hosting remote MOOC (massive online open course). However, multiple MOOCs are perceived differently by users and have various levels of completion. It was proved that the existing problems of such systems are related to the usability of their user interface. A number of techniques are used to investigate user satisfaction with the interface. Most of them evaluate, first of all, the user satisfaction index after the course completion or at the stage of prototype creation and testing. The authors of the article carried out a research of existing approaches and proposed their own methodology for the evaluation of user satisfaction with the interface design on the basis of questionnaires UMUX-Lite, SUS, Testbirds Company approach and the ISO standards. The study allowed identifying gaps in the design of each of the analyzed platforms and its perce ption by users. (More)

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Paper citation in several formats:
Korableva, O.; Durand, T.; Kalimullina, O. and Stepanova, I. (2019). Usability Testing of MOOC: Identifying User Interface Problems.In Proceedings of the 21st International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-372-8, pages 468-475. DOI: 10.5220/0007800004680475

@conference{iceis19,
author={Olga Korableva. and Thomas Durand. and Olga Kalimullina. and Irina Stepanova.},
title={Usability Testing of MOOC: Identifying User Interface Problems},
booktitle={Proceedings of the 21st International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2019},
pages={468-475},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0007800004680475},
isbn={978-989-758-372-8},
}

TY - CONF

JO - Proceedings of the 21st International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Usability Testing of MOOC: Identifying User Interface Problems
SN - 978-989-758-372-8
AU - Korableva, O.
AU - Durand, T.
AU - Kalimullina, O.
AU - Stepanova, I.
PY - 2019
SP - 468
EP - 475
DO - 10.5220/0007800004680475

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