Authors:
Pascal Amandine
1
and
Thomas Catherine
2
Affiliations:
1
Aix Marseille Université, France
;
2
Université Nice Sophia Antipolis, France
Keyword(s):
Transactive Memory System, Cluster, Knowledge Creation, Information Technology.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Communication, Collaboration and Information Sharing
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Organizational Memories
;
Symbolic Systems
;
Tools and Technology for Knowledge Management
Abstract:
Clusters produce social and cognitive proximities that support knowledge flows and combination. As such, clusters affect both members’ motivation to engage in collective knowledge creation processes and their ability to identify actors’ expertise and then to exchange and combine distributed pieces of knowledge. In other words, social and cognitive interactions within a cluster should affect the development of Transactive Memory Systems (TMS). This paper proposes to extend the TMS concept at the cluster level. Based on an integrative design science methodology, this paper makes theoretical contributions on how a TMS within a cluster functions with the assistance of social interactions and information technologies. The study builds on the design of a semantic web service of competencies within the Sophia Antipolis telecom cluster. This study provides empirical support to the potential benefits of the TMS approach at the cluster level and specifically the ability of an IT to support the
development of an effective TMS in a cluster.
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