Authors:
A. Loisel
;
N. Chaignaud
and
J-Ph. Kotowicz
Affiliation:
INSA de Rouen, France
Keyword(s):
Human-computer dialog, human factors, intelligent user interface, intelligent agent, corpus analysis.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Enterprise Information Systems
;
Human Factors
;
Human-Computer Interaction
;
Intelligent User Interfaces
;
Physiological Computing Systems
;
User Needs
Abstract:
This article presents the Cogni-CISMeF project, which aims at improving the health information search engine CISMeF, by including a conversational agent that interacts with the user in natural language. To study the cognitive processes involved during information search, a bottom-up methodology was adopted. An experiment has been set up to obtain human dialogs related to such searches. The analysis of these dialogs underlines the establishment of a common ground and accommodation effects to the user. A model of artificial agent is proposed, that guides the user by proposing examples, assistance and choices.