GENDER DIFFERENCES IN ONLINE SHOPPERS’ DECISION-MAKING STYLES
Chyan Yang, Chia Chun Wu
2004
Abstract
Because of the SARS epidemic in Asia, people chose to the Internet shopping instead of going shopping on streets. In other words, SARS actually gave the Internet an opportunity to revive from its earlier bubbles. The purpose of this research is to provide managers of shopping Websites regarding consumer purchasing decisions based on the CSI (Consumer Styles Inventory) which was proposed by Sproles (1985) and Sproles & Kendall(1986). According to the CSI, one can capture the decision-making styles of online shoppers. Furthermore, this research also discusses the gender differences among online shoppers. Exploratory factor analysis (EFA) was used to understand the decision-making styles and discriminant analysis was used to distinguish the differences between female and male shoppers. Managers of Internet shopping Websites can design a proper marketing mix with the findings that there are differences in purchasing decisions between genders.
References
- Taiwan Regular Internet Users Reached 8.76 Millions By June 2003, 2003/8/15, http://www.find.org.tw/0105/howmany/howmany_dis p.asp?id=57, Institute for Information Industry ECRCFIND Center (in Chinese)
- American Female Internet Users Are More Than Male and Female Internet Users Has Grown Rapidly in AsiaPacific Region, 2001/8/31, http://www.find.org.tw/0105/property/0105_property_ disp.asp?board_id=24, Institute for Information Industry ECRC-FIND Center (in Chinese)
- European Female Internet Users Reaches 35 Millions, 2003/7/1, http://www.find.org.tw/0105/news/0105_news_disp.as p?news_id=2737, Institute for Information Industry ECRC-FIND Center (in Chinese)
- Alreck, Pamela & Settle, Robert B., 2002, Gender Effects on Internet, Catalogue and Store Shopping, Journal of Database Marketing & Customer Strategy Management, Jan, 9, 2, 150-162
- Bakewell, Cathy & Mitchell, Vincent-Wayne, 2003, Generation Y Female Consumer Decision-Making Styles, International Journal of Retail & Distribution Management, 31(2), 95-106.
- Boneva, Bonka, Kraut, Robert & Frohlich, David, 2001, Using E-Mail for Personal Relationships: the Difference Gender Makes, The American Behavioral Scientist, Nov, 45, 3, 530-549
- Briones, Maricris G., 1998, On-line Retailers Seek Ways to Close Shopping Gender Gap, Marketing News, Sep 14, 32, 19.
- Durvasula, Srinivas, Lysonski, Steven & Andrews, J. Craig , 1993, Cross-Culture Generalizability of a Scale for Profiling Consumers' Decision-Making Styles, Journal of Consumer Affairs, 27(1), 55-65
- Fan, J. X. & Xiao, J. J., 1998, Consumer Decision-Making Styles of Young-Adult Chinese, Journal of Consumer Affairs, 32, 275-294.
- Gefen, David & Straub, Detmar W., 1997, Gender Difference in the Perception and Use of E-Mail: An Extension to the Technology Acceptance Model, MIS Quarterly, Dec, 21, 4, 389-400
- Hafstrom, Jeanne L. & Chae, J. S., 1992, Consumer Decision-Making Styles: Comparison between United States and Korean Young Consumers, Journal of Consumer Affairs, 26(1), 146-158.
- Hiu, Alice S.Y., Siu, Noel Y. M., Wang, Charlie C.L., & Chang Ludwig M. K., 2001, An Investigation of Decision-Making Styles of Consumers in China, Journal of Consumer Affairs, 35(2).
- Jackson, Linda A., Ervin, Kelly S., Gardner, Philip D. & Schmitt, Neal, 2001, Gender and the Internet: Women Communication and Men Searching, Sex Role, Mar, 44, 5/6, 363-379
- Kaiser, H. F., 1960, The Application of Electronic Computers to Factor Analysis, Educational and Psychological Measurement, 20, 141-151.
- Nunnally, J., 1978, Psychometric Theory, New York: MaGraw-Hill.
- Sproles, G. B.&Kendall, E. L., 1986, A Methodology for Profiling Consumers' Decision-Making, Journal of Consumer Affairs, 20(2), 367-379.
- Sproles, G. B., 1985, From Perfectionism to Fadism: Measuring Consumers' Decision-Making Styles, in Proceedings of American Council on Consumer Interest, pp. 79-85.
- Teo, Thompson S. H. & Lim, Vivien K.G., 1997, Usage Patterns and Perceptions of the Internet: the Gender Gap, Equal Opportunities International, 16, 6/7, 1-8
- Walsh, G., Mitchell, Vincent-Wayne, & Hennig-Thurasu, Thorsten, 2001, German Consumer Decision-Making Styles, Journal of Consumer Affairs, 35, 73-99.
Paper Citation
in Harvard Style
Yang C. and Wu C. (2004). GENDER DIFFERENCES IN ONLINE SHOPPERS’ DECISION-MAKING STYLES . In Proceedings of the First International Conference on E-Business and Telecommunication Networks - Volume 1: ICETE, ISBN 972-8865-15-5, pages 183-190. DOI: 10.5220/0001396001830190
in Bibtex Style
@conference{icete04,
author={Chyan Yang and Chia Chun Wu},
title={GENDER DIFFERENCES IN ONLINE SHOPPERS’ DECISION-MAKING STYLES},
booktitle={Proceedings of the First International Conference on E-Business and Telecommunication Networks - Volume 1: ICETE,},
year={2004},
pages={183-190},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001396001830190},
isbn={972-8865-15-5},
}
in EndNote Style
TY - CONF
JO - Proceedings of the First International Conference on E-Business and Telecommunication Networks - Volume 1: ICETE,
TI - GENDER DIFFERENCES IN ONLINE SHOPPERS’ DECISION-MAKING STYLES
SN - 972-8865-15-5
AU - Yang C.
AU - Wu C.
PY - 2004
SP - 183
EP - 190
DO - 10.5220/0001396001830190