AN INTEGRATED FRAMEWORK FOR RESEARCH IN ORGANIZATIONAL KNOWLEDGE MANAGEMENT

Sabrina S. S. Fu, Matthew K. O. Lee

2005

Abstract

Knowledge is an important key asset to many organizations. Organizations which can manage knowledge effectively are expected to gain competitive advantage. Information technologies have been widely employed to facilitate Knowledge Management (KM). This paper reviews and synthesise the main prior conceptual and empirical literature, resulting in a comprehensive framework for research in IT-enabled KM at the organizational level. The framework aids the generation of potential hypotheses for future research and the understanding and classification of existing KM related research.

References

  1. Adar, E., R. Lukose, C. Sengupta, J. Tyler and N. Good (2003). "Shock: Aggregating Information While Preserving Privacy." Information Systems Frontiers 5(1): 15.
  2. Alavi, M. and D. E. Leidner (2001). "Review: Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues." MIS Quarterly 25(1): 107-136.
  3. Becerra-Fernandez, I. and R. Sabherwal (2001). "Organizational Knowledge Management: A Contingency Perspective." Journal of Management Information Systems 18(1): 23-55.
  4. Brynjolfsson, E. and L. M. Hitt (1998). "Beyond the Productivity Paradox." Communications of the ACM 41(8): 49-55.
  5. Constant, D., S. Kiesier and L. Sproull (1994). "What's Mine Is Ours, or Is It? A Study of Attitudes about Information Sharing." Information Systems Research 5(4): 400-421.
  6. Gold, A. H., A. Malhotra and A. H. Segars (2001). "Knowledge Management: An Organizational Capabilities Perspective." Journal of Management Information Systems 18(1): 185-214.
  7. Gottschalk, P. and V. K. Khandelwal (2002). "InterOrganizational Knowledge Management: A Comparison of Law Firms in Norway and Australia." Journal of Computer Information Systems 42(5): 50- 58.
  8. Holsapple, C. W. and K. D. Joshi (1999). Description and Analysis of Existing Knowledge Management Frameworks. The 32nd Hawaii International Conference on System Services, Hawaii.
  9. Ives, B., S. Hamilton and G. B. Davis (September, 1980). "A Framework for Research in Computer-Based Management Information." Management Science 26(9): 910-934.
  10. Janz, B. D., J. C. Wetherbe, G. B. Davis and R. A. Noe (1997). "Reengineering the Systems Development Process: The Link between Autonomous Teams and Business Process Outcomes." Journal of Management Information Systems 14(1): 41-68.
  11. Jarvenpaa, S. L. and D. S. Staples (2001). "Exploring Perceptions of Organizational Ownership of Information and Expertise." Journal of Management Information Systems 18(1): 151-183.
  12. Kankanhalli, A., F. Tanudidjaja, J. Sutanto and B. C. Y. Tan (2003). "The Role of IT in Successful Knowledge Management Initiatives." Communications of the ACM 46(9): 69-73.
  13. Karlsen, J. T. and P. Gottschalk (2003). "An Empirical Evaluation of Knowledge Transfer Mechanisms for IT Projects." Journal of Computer Information Systems 44(1): 112.
  14. Khalifa, M., R. Lam and M. Lee (2001). An Integrative Framework for Knowledge Management Effectiveness. International Conference on Information Systems, New Orleans, Louisiana.
  15. King, W. R., P. V. Marks and S. McCoy (2002). "The Most Important Issues in Knowledge Management." Communications of the ACM 45(9): 93-97.
  16. Lee, H. and B. Choi (2003). "Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination." Journal of Management Information Systems 20(1): 179-228.
  17. Lee, J. N. (2000). "The Impact of Knowledge Sharing, Organizational Capability and Partnership Quality on IS Outsourcing Success." Information & Management 38(5): 323-335.
  18. Malhotra, Y. (2001). Knowledge Management for EBusiness Performance: Advancing Information Strategy to "Internet Time". Knowledge Management and Business Model Innovation. Y. Malhotra. London, Idea Group Publishing.
  19. Moffett, S., R. McAdam and S. Parkinson (2003). "An Empirical Analysis of Knowledge Management Applications." Journal of Knowledge Management 7(3): 6-26.
  20. Nonaka, I. (1994). "A Dynamic Theory of Organizational Knowledge Creation." Organization Science 5(1): 14- 37.
  21. Politis, J. D. (2003). "The Connection between Trust and Knowledge Management: What Are Its Implications for Team Performance." Journal of Knowledge Management 7(5): 55-66.
  22. Ryan, S. D. and V. R. Prybutok (2001). "Factors Affecting The Adoption of Knowledge Management Technologies: A Discriminative Approach." Journal of Computer Information Systems 41(4): 31-37.
  23. Schirmer, A. L. (2003). "Privacy and Knowledge Management: Challenges in the Design of the Lotus Discovery Server." IBM Systems Journal 42(3): 519- 531.
  24. Schultze, U. and D. E. Leidner (2002). "Studying Knowledge Management in Information Systems Research: Discourses and Theoretical Assumptions." MIS Quarterly 26(3): 213-242.
  25. Teo, H. H., K. K. Wei and I. Benbasat (2003). "Predicting Intention to Adopt Interorganizational Linkages: An Institutional Perspective." MIS Quarterly 27(1): 19-49.
  26. Triplett, J. E. (1999). "The Slow Productivity Paradox: What do Computers do to Productivity?" The Canadian Journal of Economics 32(2): 309-334.
  27. Wheelwright, G. (1999). How to nurture those 'eureka moments': PRINCIPLES AND ETHICS by Geoffrey Wheelwright: Employees should be rewarded, recognised and promoted for the amount of knowledge and insight they share:[Surveys edition]. Financial Times. London (UK): 10.
  28. Zarraga, C. and J. M. Garca-Falcon (2003). "Factors Favoring Knowledge Management in Work Teams." Journal of Knowledge Management 7(2): 81-96.
Download


Paper Citation


in Harvard Style

S. S. Fu S. and K. O. Lee M. (2005). AN INTEGRATED FRAMEWORK FOR RESEARCH IN ORGANIZATIONAL KNOWLEDGE MANAGEMENT . In Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 972-8865-19-8, pages 151-156. DOI: 10.5220/0002554801510156


in Bibtex Style

@conference{iceis05,
author={Sabrina S. S. Fu and Matthew K. O. Lee},
title={AN INTEGRATED FRAMEWORK FOR RESEARCH IN ORGANIZATIONAL KNOWLEDGE MANAGEMENT},
booktitle={Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2005},
pages={151-156},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002554801510156},
isbn={972-8865-19-8},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - AN INTEGRATED FRAMEWORK FOR RESEARCH IN ORGANIZATIONAL KNOWLEDGE MANAGEMENT
SN - 972-8865-19-8
AU - S. S. Fu S.
AU - K. O. Lee M.
PY - 2005
SP - 151
EP - 156
DO - 10.5220/0002554801510156