GENERATING COLLABORATIVE WORK PROCESSES
I. T. Hawryszkiewycz
2007
Abstract
The paper describes ways to support collaboration in business processes. Collaborative processes are different from predefined processes in the sense that they can change dynamically as the situation emerges. Such changes can be time consuming as they require users to continually adapt the system to changing contexts. The solution proposed here to support process evolution is to provide generic work objects and use software agents to assist users to dynamically change the process by quickly adding or changing work objects. The paper outlines a way of describing work processes in terms of generic work objects. The structure of the generic work objects is based on a metamodel, which provides the fundamental concepts to define generic objects. A prototype implementation is then described.
References
- Barton, M.D. (2005): “The future of rational-critical debate in online public spheres” Computers and Composition 22, pp. 177-190, Elsevier Press.
- Belanger, F. (1999): “Communication Patterns in Distributed Work Groups: A network Analysis” IEEE Transactions on Professional Communication, Vol. 42, No. 2, December 1999, pp261-275.Carmel, E. (1999): “Global Software Teams” Prentice-Hall, Upper Saddle River.
- Carmel, E. (1999): “Global Software Teams” PrenticeHall, Upper Saddle River.
- Cummings, J.N., Butler, B. and Kraut, R. (2002): “The Quality of OnLine Social Relationships” Communications of the ACM, Vol. 45, No. 1, July, 2002, pp. 103-111.
- Ducheneaut, N. and Bellotti, V. (2001): “E-mail as Habitat' Interactions, September-October, 2001, pp. 30-38
- Hansen, M.T., Nohria, N. and Tierney, T. (1999): “Whats your Strategy for Managing Knowledge” Harvard Business Review, March-April, 1999, pp. 106-116.
- Hattori, F., Ohguro, T., Yokoo, M., Matsubara, S. and Yoshida, S. (1999): “Socialware: Multiagent Systems for Supporting Network Communities”, Communications of the ACM, March, 1999, pp. 55- 59.
- Hawryszkiewycz, I.T (2005): “A Metamodel for Modeling Collaborative Systems” Journal of Computer Information Systems, Vol. XLV, Number 3, Spring 2005, pp. 63-72.
- Hawryszkiewycz, I.T. (June, 1996):” Providing Computer Services For Business Networks” Proceedings of the Ninth International Conference on EDI-IOS, ISBN961-232-000-4, Bled, June, 1996, pp. 398-411.
- Hawryszkiewycz, I.T., Steele, R. (2005): “A Framework for Integrating Mobility into Collaborative Business Processes” Proceeding of the Conference on Mobile Business, Sydney, July, 2005, pp. 89-93.
- Hawryszkiewycz, I.T. and Lin, A.(2003): “Process Knowledge Support for Emergent Processes” Proceedings of the Second IASTED International Conference on Information and Knowledge Management, Scottsdale, Arizona, November, 2003, pp. 83-87.
- Kaplan, S.M. , Tolone, W.J., Bogia, D.P. and Bignoli, C. (1992): “Flexible, Active Support for Collaborative Work with ConversationBuilder” Proceedings of the CSCW'92 Conference, November 1992, Toronto, pp. 378-385.
- LiveNet: http://livenet4.it.uts.edu.au
- Malone, T.W. and Fry, C. (1992): “Experiments with Oval: A radically Tailroable Tool for Collaborative Work” Proceedings of the CSCW'92 Conference, November 1992, Toronto, pp. 289-297.
- LiveNet, http://livenet4.it.uts.edu.au
- Müller J. P. (1996). The design of Intelligent Agents. Springer Verlag. 1996. Pp. 7-44
- Pan, W., Hawryszkiewycz, I.T. (2006): “Assisting Learners to Dynamically Adjust Learning Processes through Software Agents” International Journal of Intelligent Information Technologies, Vol. 2, No. 2 April-June, 2006, pp. 1-15.
- Wooldridge, M. (1999): “Intelligent Agents” in Chapter 1 "Computational Organization Theory" by KM Carley & L Gasser in "Multiagent Systems" Gerhard Weiss (Ed) MIT Press - 1999
Paper Citation
in Harvard Style
T. Hawryszkiewycz I. (2007). GENERATING COLLABORATIVE WORK PROCESSES . In Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-972-8865-90-0, pages 321-328. DOI: 10.5220/0002347103210328
in Bibtex Style
@conference{iceis07,
author={I. T. Hawryszkiewycz},
title={GENERATING COLLABORATIVE WORK PROCESSES},
booktitle={Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2007},
pages={321-328},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002347103210328},
isbn={978-972-8865-90-0},
}
in EndNote Style
TY - CONF
JO - Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - GENERATING COLLABORATIVE WORK PROCESSES
SN - 978-972-8865-90-0
AU - T. Hawryszkiewycz I.
PY - 2007
SP - 321
EP - 328
DO - 10.5220/0002347103210328