Task Integration for Knowledge Workers: Especially those Involved in Multiple Collaborative Activities

Roger Tagg

2007

Abstract

One approach to overcoming the information overload that bedevils much collaborative work is to move towards an activity focus in the next generation of groupware tools. This implies a need to integrate and categorize all the activities, including tasks, which each user is required to do. This paper describes an ongoing research programme to address this need. An architectural model for future developments is proposed, and some prototypes developed by the author’s research team are described.

References

  1. Whittaker, S. and Sidner, C., Email Overload: Exploring Personal Information Management of Email, In ACM Conference on Computer-Human Interaction (CHI). http://dis.shef.ac.uk/steve¬whittaker/emlch96.pdf (1996)
  2. Kirsh, D., A Few Thoughts on Cognitive Overload, Intellectica, http://icl-server.ucsd.edu/ kirsh/Articles/Overload/published.html (2000)
  3. Wikipedia, Scandinavian Activity Theory, http://en.wikipedia.org/wiki/ Scandinavian_activity_theory (2006)
  4. Wikipedia, Computer Supported Cooperative Work, http://en.wikipedia.org/wiki/CSCW (2006)
  5. Hoffmann, O., Cropley, D., Cropley, A., Nguyen, L. and Swatman, P.A., Creativity, Requirements, and World Views, Aust J of Info Systems, Vol 13, No 1: pp159-175 (2005)
  6. Jones, W. and Bruce, H., A report on the NSF-sponsored workshop on Personal Information Management, Seattle, USA, http://pim.ischool.washington.edu/ final%20PIM%20report.pdf (2005)
  7. Ravasio, P., Schaer, S. and Krueger, H., In Pursuit of Desktop Evolution: User Problems and Practices with Modern Desktop Systems, In ACM Transactions on Computer-Human Interaction (CHI), 11(2) (2004).
  8. Bellotti, V., Ducheneaut, N., Howard, M. and Smith, I, The design and evaluation of a task management centered email tool, In Proc ACM Conference on Computer-Human Interaction (CHI), Fort Lauderdale, Florida (2003)
  9. Muller, M., Geyer, W., Brownholtz, B., Wilcox, E., and Millen, D., One-Hundred Days in an Activity-Centric Collaboration Environment based on Shared Objects, In Proc ACM Conference on Computer-Human Interaction (CHI), Vienna, Austria (2004)
  10. Corston-Oliver, S., E. Ringger, M. Gamon and R. Campbell. 2004. Task-focused summarization of email. In Proc of Text Summarization Branches Out Workshop, ACL (2004)
  11. Moran, T., Cozzi, A. and Farrell, S., Unified Activity Management: Supporting People in E-Business, Communications of the ACM Vol. 48, No. 12 (2005)
  12. Bardram, J., Bunde-Pedersen, J. and Soegaard, M., Support for Activity-Based Computing in a Personal Computer Operating System, In Proc ACM Conference on Computer-Human Interaction (CHI), Montreal, Canada (2006)
  13. Tagg, R. Activity-Centric Collaboration with Many to Many Group Membership, In Proc CollECTeR Europe Workshop, Basel, Switzerland (2006)
  14. Dawson, F and Stenerson, , D., Internet Calendaring and Scheduling Core Object Specification, Internet Engineering Task Force RFC 2445, http://www.ietf.org/rfc/rfc2445.txt (1998)
  15. Dusseault, L. and Whitehead, J., Open Calendar Sharing and Scheduling with CalDAV, IEEE Internet Computing, vol. 9, no. 2, pp. 81-89 (2005)
  16. Hess, H. Storage of Groupware Objects in WebDAV (GroupDAV), GroupDAV website, http://www.groupdav.org/draft-hess-groupdav-01.html (2004)
  17. Volz, R (2002): PMXML - a XML standard for Project Management, http://www.vrtprj.com/content/istandards/pmxml_en.html (2002)
  18. Curran, K. Flannagan, L. and Callan, M., PMXML: An XML Vocabulary Intended for the Exchange of Task Planning and Tracking Information, Information Technology Journal 3 (2), pp 192-5 (2004).
  19. Dittenbach, M., Berger, H. and Merkl, D., Improving Domain Ontologies by Mining Semantics from Text, Proc. 1st Asia-Pacific Conference on Conceptual Modelling, Dunedin, New Zealand, http://www.crpit.com/confpapers/CRPITV31Dittenbach.pdf (2004)
  20. Bui, N. and Bhatt, B. Enhancing a Current Prototype on an Integrated Task Interface for Personal and Group Information Management, Masters Project Report, University of South Australia, available from author (2006)
  21. O'Hagan, T. Chameleon Workflow Demos, University of Queensland website, http://www.itee.uq.edu.au/tohagan/Chameleon/ (2005)
  22. Punekar, S (2005) Ontology Based Add-In for Automatic Classification of Incoming EMail, Masters Thesis, University of South Australia, available from author (2005)
  23. Einig, M., Tagg, R. and Peters, G. Managing the knowledge needed to support an electronic personal assistant, In Proc. Intl Conference on Enterprise Information Systems(ICEIS), Paphos, Cyprus (2006)
  24. Mahalingam, N., Potential for Process Knowledge Management Techniques in Administration, Masters Thesis, University of South Australia, available from author (2005)
  25. Tagg, R. Software Agents to Support Administration in Asynchronous Team Environments, In Proc. Intl Conference on Enterprise Information Systems(ICEIS), Angers, France (2003)
Download


Paper Citation


in Harvard Style

Tagg R. (2007). Task Integration for Knowledge Workers: Especially those Involved in Multiple Collaborative Activities . In Proceedings of the 4th International Workshop on Computer Supported Activity Coordination - Volume 1: CSAC, (ICEIS 2007) ISBN 978-972-8865-98-6, pages 3-12. DOI: 10.5220/0002363200030012


in Bibtex Style

@conference{csac07,
author={Roger Tagg},
title={Task Integration for Knowledge Workers: Especially those Involved in Multiple Collaborative Activities},
booktitle={Proceedings of the 4th International Workshop on Computer Supported Activity Coordination - Volume 1: CSAC, (ICEIS 2007)},
year={2007},
pages={3-12},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002363200030012},
isbn={978-972-8865-98-6},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 4th International Workshop on Computer Supported Activity Coordination - Volume 1: CSAC, (ICEIS 2007)
TI - Task Integration for Knowledge Workers: Especially those Involved in Multiple Collaborative Activities
SN - 978-972-8865-98-6
AU - Tagg R.
PY - 2007
SP - 3
EP - 12
DO - 10.5220/0002363200030012