her blood pressure and her values are 140/90 mmHg.
Then, she switches on the electronic paper form (EPF)
to send those values to her family doctor, Dr Robert.
The EPF is an A5-sized touch screen using E Ink’s
technology
1
that is thinner than a postcard, has the
clarity of a traditional paper sheet, can be bent with no
distortion and can be inscribed with a regular stylus.
Once switched on, the EPF presents Dorothy with a
regular form, where her latest pressure values, the cur-
rent date and her identity data (e.g., name, social se-
curity number) are copied in the corresponding fields
of the form automatically. As any other HMP patient,
also Ms Dorothy is supposed to fill in additional fields
by hand. The most important is the ‘further remarks’
field: this is where she is asked to annotate the pres-
sure data with some notable past event or condition
that could help the doctor make sense of the pressure
measurement (e.g., “I had a discussion with a neigh-
bor the morning before I took the pressure”). While
the patient is left free to either jot down her remarks
or not when all is well, the system invites her to add a
further justification to collected data whenever it has
detected unexpected pressure values, with respect to
either previous data, current trends or medication reg-
imens.
Since today Ms Dorothy exhibits a blood pressure
that is fairly high for a person under pharmacological
treatment and with her risk factors (i.e., overweight,
smoker), the system also automatically imports from
Dorothy’s personal agenda those items that she had
labeled as ‘work overload’ (i.e., a series of meetings
in the previous two weeks), according to some con-
ventions agreed upon with Dr Robert: specifically,
they agreed upon the need to note into an electronic
agenda Ms Dorothy’s daily engagements and, when-
ever reasonable, to characterize her schedules in terms
of simple categories of events, like ‘passive sport’
(e.g., watching a football match on tv), ‘active sport’
(e.g., working out at the gym), but also ‘business
meeting’, ‘office assignment delivery’ and any event
that could be associated with stressful states, discom-
fort and anxiety. These conventional data allow the
doctor to find specific correlations between high pres-
sure peaks and risky behaviors and to isolate the ac-
tual risk factors of a specific person in order to iden-
tify more discriminating dietary and less generic prac-
tice restrictions and hence a better and patient-focused
treatment. Obviously, these schedule data are strictly
confidential and Ms Dorothy can remove the entries
reported in the EPF. If she leaves them, Dr Robert can
read them only after that Ms Dorothy also gives ex-
plicit consent by signing the form. Since the pressure
values are high and Dorothy was used to be an inten-
1
http://www.eink.com/products/index.html
sive smoker, the system also asks Ms Dorothy to fill
in the form and to report how many cigarettes she has
smoked in the last week (if any), as well as any event
that could justify these values. Also this rule has been
agreed upon by Dr Robert and Ms Dorothy. She re-
ports she did not take any cigarette in that time lapse
and jots down in the remark field that she has often
had evening headaches, fatigue and anxiety. More-
over, since Dr Robert has prescribed her a low-calory
diet, the form displays a field where to fill in the cur-
rent weight also. Indeed, the EPF form can change its
structure according to the doctor’s requests and addi-
tional fields can be presented to patients to be filled
in; in this case, after that Ms Dorothy has annotated
her weight on the EPF, Dr. Robert can also assess
if the dietary regimen is yielding its fruits and give
her some feedback on that. To put it briefly, the EPF
form is a regular document that can hold extra-data
beyond what regularly fed in by digital devices. It is
used to consolidate those health data, in that to sign
it implies giving an explicit consent for their manage-
ment. Besides the reasons of legal accountability, the
form is also used to have patients get an active ap-
proach in monitoring their own blood pressure, since
trend awareness and active inclusion in the monitor-
ing process can give patients the necessary motiva-
tion to change her lifestyle if this is the case. The
EPF form is also used to enable asynchronous com-
munication between patients and their doctor via ei-
ther typed or handwritten messages. Asynchronous
messaging is used in order to reduce the number of
phone calls that could interrupt doctors during their
work. This kind of messaging is particularly appreci-
ated by Ms Dorothy since the EPF represents a writ-
ten source of information to rely on for those doubts
that do not require vis-a-vis or phone talks. Handwrit-
ing with a regular stylus is allowed to enable patients
that do not have - or are not confident with - personal
computers and keyboards to write messages and send
them online. As last thing before signing the form,
Ms Dorothy writes down in the question field whether
she can have some herb tea before going to bed. Then
she puts her signature at the bottom of the form and,
in doing so, the form content is sent to the Dr Robert
officially. Besides being an input device, the EPF is
also a flexible output device. The form can also serve
to reproduce the official headed notepaper where the
doctors jots down drug prescriptions and puts her sig-
nature. In this way, the form can be used to buy drugs
at the pharmacist. Likewise, prescriptions can be up-
dated by the doctor even remotely without any effort
by the patient. The mobile phone is the other main
output device at patients’ home. The mobile phone
is used to convey small messages to remind the pa-