MODELING INCREASINGLY COMPLEX SOCIO-TECHNICAL ENVIRONMENTS
I. T. Hawryszkiewycz
2008
Abstract
The paper focuses on modeling large open information systems. These are systems composed of many activities, which include relationships between activity participants to create new knowledge and services. The systems are further complicated by the changing nature of both the activities and relationships. The paper proposes increased emphasis on modelling work and social structures and using the models to generate role based interfaces. It illustrates the application to the design of complex outsourcing systems.
References
- Davenport, T. (2005): “Thinking for a Living” Harvard Business School Press.
- Dustdar, S. and Hoffman, T. (2007): “Interaction pattern detection in process oriented information systems” Data and Knowledge Engineering, Vol. 62, Issue 1, July 2007, pp. 138-155.
- Hawryszkiewycz, I.T. (2007): “Lightweight Technologies for Knowledge Based Collaborative Applications” Proceedings of the IEEE CEC/EEE2007 Conference on E-Commerce Technology, Tokyo, July 2007, pp. 255-264.
- Hermann, T., Hoffman, M., Jahnke, I., Kienle, A. Kunau, G., Loser, K-U, Menold, N. (2003): “Concepts for Usable Patterns of Groupware Applications” GROUP'03, September, 2003, Sanibel Island, Florida.
- Herrman, T., Kunau, G., Loser, K-U., Menold, N. (2004): “Socio-technical Walkthrough: Designing Technology along Work Processes” Proceedings Participatory Design Conference 04, Toronto, Canada,.
- Fruchter, R. (2001): “Bricks and Bits and Interaction” JSAI Workshops, 2001, pp. 35-42.
- Iqbal, R, Gatward, R., James, A. (2005): “A General Approach to Ethnographic Analysis for System Design” SIGDOC'o5, September, 2005, Coventry, UK.
- Oates, B.J., Fitzgerald, B. (2007): “Information Systems Journal, Vol. 17, No. 4. October 2007, pp. 421-449.
- Rizzo, A. Pozzi, S., Save, L., Sujan, M. (2006): “Designing complex socio-technical systems: A heuristic schema based on Cultural-Historical Psychology” Proceedings of the 2005 annual conference on European association of cognitive ergonomics, pp. 71-81
- Sutcliffe, A. (2005): “Applying Small Group Theory to Analysis and Design of CSCW Systems” Human and Social Factors of Software Engineering, May, 2005, St. Louis, Missouri.
Paper Citation
in Harvard Style
T. Hawryszkiewycz I. (2008). MODELING INCREASINGLY COMPLEX SOCIO-TECHNICAL ENVIRONMENTS . In Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 6: ICEIS, ISBN 978-989-8111-38-8, pages 111-116. DOI: 10.5220/0001678901110116
in Bibtex Style
@conference{iceis08,
author={I. T. Hawryszkiewycz},
title={MODELING INCREASINGLY COMPLEX SOCIO-TECHNICAL ENVIRONMENTS},
booktitle={Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 6: ICEIS,},
year={2008},
pages={111-116},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001678901110116},
isbn={978-989-8111-38-8},
}
in EndNote Style
TY - CONF
JO - Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 6: ICEIS,
TI - MODELING INCREASINGLY COMPLEX SOCIO-TECHNICAL ENVIRONMENTS
SN - 978-989-8111-38-8
AU - T. Hawryszkiewycz I.
PY - 2008
SP - 111
EP - 116
DO - 10.5220/0001678901110116