A CONCEPTUAL MODEL FOR GROUP SUPPORT SYSTEMS IN LOCAL COUNCILS
Joycelyn Harris, Lily Sun
2008
Abstract
This paper proposes a conceptual model of a context-aware group support system (GSS) to assist local council employees to perform collaborative tasks in conjunction with inter- and intra-organisational stakeholders. Most discussions about e-government focus on the use of ICT to improve the relationship between government and citizen, not on the relationship between government and employees. This paper seeks to expose the unique culture of UK local councils and to show how a GSS could support local government employer and employee needs.
References
- Brown, M. M. & Brudney, J. L. (2003) Learning Organizations in the Public Sector? A Study of Police Agencies Employing Information and Technology to Advance Knowledge. Public Administration Review, 63, 30-43.
- Cabinet Office (2005) e-GIF (e-Government Interoperability Framework). London, Govtalk.
- Cegarra-Navarro, J. G., Jimenez, D. J. & MartinezConesa, E. A. (2007) Implementing e-business through organizational learning: An empirical investigation in SMEs. International Journal of Information Management, 27, 173-186.
- Chen, F., Briggs, R. O., Corbitt, G., Nunamaker Jr., J. F., Sager, J. & Gardiner, S. C. (2006) Project Progress Tracking Template - Using a Repeatable GSS Process to Facilitate Project Process Management 39th Annual Hawaii International Conference on System Sciences (HICSS'06) Track 1. Hawaii IEEE Computer Society.
- Chief Information Office (2006) Transformational Local Government - Discussion Paper. In Chief Information Office (Ed.), Cabinet Office,.
- Fjermestad, J. & Hiltz, S. R. (2000) Group support systems: A descriptive evaluation of case and field studies. Journal of Management Information Systems, 17, 115-159.
- Gan, R., Xie, Y. & Feng, H. (2007) Classification and Description of Norms in Information Systems with Requirement-driven Adaptive Architecture. IN LIU, K., CONNOLLY, J. & O'NEILL, S. (Eds.) International Conference on Organisational Semiotics: Complexity in Organisational and Technological Systems. Sheffield, UK, Reading University.
- Her Majesty's Stationery Office (2000) The Local Authorities (Functions and Responsibilities) (England) Regulations 2000. Her Majesty's Stationery Office,.
- Kock, N. (2005) What is E-Collaboration? International Journal of e-Collaboration, 1, i-vii.
- Kuechler, W. L. & Vaishnavi, V. (2006) So, Talk To Me: The Effect of Explicit Goals on the Comprehension of Business Process Narratives. MIS Quarterly, 30, 961- A16.
- Layne, K. & Lee, J. (2001) Developing fully functional Egovernment: A four stage model. Government Information Quarterly 122-136.
- Lee, J. & Kim, J. (2007) Grounded theory analysis of egovernment initiatives: Exploring perceptions of government authorities. Government Information Quarterly, 24, 135-147.
- Liu, K. (2000) Pragmatics and Communication. Semiotics in Systems Engineering. Cambridge, Cambridge University Press.
- Lu, L., Zhu, G. & Chen, J. (2004) An Infrastructure for EGovernment Based on Semantic Web Services. IEEE International Conference on Services Computing (SCC'04) IEEE Computer Society.
- Luna-Reyes, L. F., Gil-Garcia, J. R. & Cruz, C. B. (2007) Collaborative digital government in Mexico: Some lessons from federal Web-based interorganizational information integration initiatives. Government Information Quarterly.
- Mccaffrey, D. P., Faerman, S. R. & Hart, D. W. (1995) The Appeal and Difficulties of Participative Systems. Organization Science, 6, 603.
- Moran, T. P., Cozzi, A. & Farrell, S. P. (2005) Unified Activity Management: Supporting People in EBusiness. Communications of the ACM, 48, 67-70.
- Raghu, T. S. & Vinze, A. (2007) A business process context for Knowledge Management. Decision Support Systems, 43, 1062-1079.
- Scholl, H. J. (2006) Electronic government: Information management capacity, organizational capabilities, and the sourcing mix. Government Information Quarterly, 23, 73-96.
- Stemberger, M. I. & Jaklic, J. (2007) Towards Egovernment by business process change--A methodology for public sector. International Journal of Information Management, 27, 221-232.
- United Kingdom Parliament (2006) Local Area Agreements across England and the Future of LAAs.
- Vangen, S. & Huxham, C. (2003) Enacting Leadership for Collaborative Advantage: Dilemmas of Ideology and Pragmatism in the Activities of Partnership Managers. British Journal of Management, 14, S61-S76.
- Weerakkody, V., Baire, S. & Choudrie, J. (2006) EGovernment: The Need for Effective Process Management in the Public Sector. System Sciences, 2006. HICSS 7806. Proceedings of the 39th Annual Hawaii International Conference on.
Paper Citation
in Harvard Style
Harris J. and Sun L. (2008). A CONCEPTUAL MODEL FOR GROUP SUPPORT SYSTEMS IN LOCAL COUNCILS . In Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-989-8111-38-8, pages 203-207. DOI: 10.5220/0001682202030207
in Bibtex Style
@conference{iceis08,
author={Joycelyn Harris and Lily Sun},
title={A CONCEPTUAL MODEL FOR GROUP SUPPORT SYSTEMS IN LOCAL COUNCILS},
booktitle={Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2008},
pages={203-207},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001682202030207},
isbn={978-989-8111-38-8},
}
in EndNote Style
TY - CONF
JO - Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - A CONCEPTUAL MODEL FOR GROUP SUPPORT SYSTEMS IN LOCAL COUNCILS
SN - 978-989-8111-38-8
AU - Harris J.
AU - Sun L.
PY - 2008
SP - 203
EP - 207
DO - 10.5220/0001682202030207