A COMPARISON OF WEB SITE ADOPTION IN SMALL AND LARGE PORTUGUESE FIRMS
Tiago Oliveira, Maria F. O. Martins
2008
Abstract
This study compares the impact of different Technology-Organization-Environment (TOE) factors on the web site adoption decision in small and large firms. A survey that was undertaken by the National Institute of Statistics on the use of Information Technologies (IT) by firms in Portugal was used as the empirical basis for this study. We found significantly differences in the factors that determined web site adoption decision in small and large firms. While large firms are mainly influenced by organizational and environmental factors, small firms are also concerned about the technological context. Moreover, the results of our study suggested that, for Portuguese firms, the only factor that is equally important as web site facilitator is competitive pressure.
References
- Al-Qirim, N. (2007) The adoption of eCommerce communications and applications technologies in small businesses in New Zealand. Electron. Commer. Rec. Appl., 6, 462-473.
- Barua, A., Konana, P., Whinston, A. B. & Yin, F. (2004) Assessing internet enabled business value: An exploratory investigation. MIS Quart, 28, 585-620.
- Beatty, R. C., Shim, J. P. & Jones, M. C. (2001) Factors influencing corporate web site adoption: a time-based assessment. Information & Management, 38, 337-354.
- Bertschek, I., Fryges, H. & Kaiser, U. (2006) B2B or Not to Be: Does E-commerce Increase Labor Productivity? International Journal of the Economics of Business, 13, 387-405.
- Black, S. E. & Lynch, L. M. (2001) How to compete: The impact of workplace practices and information technology on productivity. Review of Economics and Statistics, 83, 434-445.
- Bresnahan, T. F., Brynjolfsson, E. & Hitt, L. M. (2002) Information technology, workplace organization, and the demand for skilled labor: Firm-level evidence. Quarterly Journal of Economics, 117, 339-376.
- Brynjolfsson, E. & Hitt, L. M. (2000) Beyond Computation: Information Technology, Organizational Transformation and Business Performance. Journal of Economic Perspectives, 14, 23-48.
- Caselli, F. & Coleman, W. J. (2001) Cross-country technology diffusion: The case of computers. American Economic Review, 91, 328-335.
- Chau, P. (1999) On the use of construct reliability in MIS research: a meta-analysis. Information & Management. 35(4), 217-227.
- Clayton, K. (2000) Microscope on micro businesses. Australian CPA, 2, 46-7.
- Daniel, E. M. & Grimshaw, D. J. (2002) An exploratory comparison of electronic commerce adoption in large and small enterprises. Journal of Information Technology, 17, 133-147.
- Dedrick, J., Gurbaxani, V. & Kraemer, K. L. (2003) Information technology and economic performance: A critical review of the empirical evidence. Acm Computing Surveys, 35, 1-28.
- Dholakia, R. R. & Kshetri, N. (2004) Factors Impacting the Adoption of the Internet among SMEs. Small Business Economics, 23, 311-322.
- Eurostat (2006) The internet and other computer networks and their use by European enterprises to do eBusiness. Statistics in focus.
- Gibbs, L. J. & Kraemer, K. L. (2004) A Cross-Country Investigation of the Determinants of Scope of Ecommerce Use: An Institutional Approach. Electronic Markets, 14, 124-137.
- Grandon, E. E. & Pearson, J. M. (2004) Electronic commerce adoption: an empirical study of small and medium US businesses. Information & Management, 42, 197-216.
- Harindranath, G., Dyerson, R. & BARNES, D. (2008), ICT Adoption and Use in UK SMEs: a Failure of Initiatives?, Electronic Journal of Information Systems Evaluation, 11(2), 91-96.
- Hollenstein, H. (2004) Determinants of the adoption of Information and Communication Technologies (ICT). An empirical analysis based on firm-level data for the Swiss business sector. Structural Change and Economic Dynamics, 15, 315-342.
- Hong, W. Y. & Zhu, K. (2006) Migrating to internet-based e-commerce: Factors affecting e-commerce adoption and migration at the firm level. Information & Management, 43, 204-221.
- Iacovou, C. L., Benbasat, I. & Dexter, A. S. (1995) Electronic data interchange and small organizations: Adoption and impact of technology. Mis Quarterly, 19, 465-485.
- Johnson, R. & Wichern, D. (1998) Applied Multivariate Data Statistical Analysis, New Jersey, Prentice Hall.
- Kiiski, S. & Pohjola, M. (2002) Cross-country diffusion of the Internet. Information Economics and Policy, 14, 297-310.
- Konings, J. & Roodhooft, F. (2002) The effect of ebusiness on corporate performance: Firm level evidence for Belgium. Economist-Netherlands, 150, 569-581.
- Kraemer, K. L., Dedrick, J., Melville, N. & Zhu, K. (2006) Global E-Commerce: Impacts of National Environments and Policy, Cambridge, UK.
- Kuan, K. K. Y. & Chau, P. Y. K. (2001) A perceptionbased model for EDI adoption in small businesses using a technology-organization-environment framework. Information & Management, 38, 507-521.
- Kwon, T. H. & Zmud, R. W. (1987) Unifying the fragmented models of information systems implementation. In critical issues in Information Systems Research (Boland RJ and Hirschheim RA, Eds). IN WILEY, J. (Ed.) New York.
- Lange, T., Ottens, M. & Taylor, A. (2000) SMEs and Barriers to Skills Development: a Scottish Perspective. Journal of Industrial Training, 24, 5-11.
- Lee, G. & Xia, W. D. (2006) Organizational size and IT innovation adoption: A meta-analysis. Information & Management, 43, 975-985.
- Martins, M. R. F. & Raposo, P. (2005) Measuring the Productivity of Computers: A Firm Level Analysis for Portugal. Electronic Journal of Information Systems Evaluation, 8, 197-204.
- Martins, M. R. F. & Oliveira, T. (2005) Characterisation of Portuguese Organizations regarding Investment in Information and Communication Technologies - Application of Multivariate Data Analysis Techniques. IN REMENYI, D. (Ed.) The 12th European Conference on Information Technology Evaluation. Turku, Finland, Academic Conferences Limited.
- Mata, F., Fuerst, W. & Barney, J. (1995) Information technology and sustained competitive advantage: A resource-based analysis. MIS Quart, 19, 487-505.
- Mehrtens, J., Cragg, P. B. & Mills, A. M. (2001) A model of Internet adoption by SMEs. INFORMATION & MANAGEMENT, 39, 165-176.
- Parker, C. M. & Castleman, T. (2007) New directions for research on SME-eBusiness: insights from an analysis of journal articles from 2003 to 2006. Journal of Information Systems and Small Business, 1, 21-40.
- Porter, M. E. (2001) Strategy and the Internet. Harvard Business Review, 79, 62-78.
- Premkumar, G. (2003) A meta-analysis of research on information technology implementation in small business. Journal of Organizational Computing and Electronic Commerce, 13, 91-121.
- Premkumar, G. & Ramamurthy, K. (1995) The role of interorganizational and organizational factors on the decision mode for adoption of interorganizational systems. Decision Sciences, 26, 303-336.
- Tan, Z. & Ouyang, W. (2004) Diffusion and Impacts of the Internet and E-commerce in China. Electronic Markets, 14, 25-35.
- Thong, J. Y. L. (1999) An Integrated Model of Information Systems Adoption in Small Businesses. Journal of Management Information Systems 15, 187- 214.
- Tornatsky, L. & Fleischer, M. (1990) The Process of Technology Innovation, Lexington, MA, Lexington Books.
- Vicente, M. R. C. & Martins, M. O. (2008) Information Technology, efficiency and productivity in SMEs: Evidence for Portugal. paper presented at the Telecom Paris Tech Conference on The Economics of ICT. Paris.
- Zhu, K., Kraemer, K. & XU, S. (2003) Electronic business adoption by European firms: a cross-country assessment of the facilitators and inhibitors. European Journal of Information Systems, 12, 251-268.
- Zhu, K., Kraemer, K. K. L., XU, S. & DEDRICK, J. (2004a) Information technology payoff in e-business environments: An international perspective on value creation of e-business in the financial services industry. Journal of Management Information Systems, 21, 17-54.
- Zhu, K. & Kraemer, K. L. (2002) e-Commerce metrics for net-enhanced organizations: Assessing the value of ecommerce to firm performance in the manufacturing sector. Information Systems Research, 13, 275-295.
- Zhu, K. & Kraemer, K. L. (2005) Post-adoption variations in usage and value of e-business by organizations: Cross-country evidence from the retail industry. Information Systems Research, 16, 61-84.
- Zhu, K., Kraemer, K. L. & XU, S. (2006) The Process of Innovation Assimilation Assimilation by Firms in Different Countries: A Technology Diffusion Perspective on E-Business. MANAGEMENT SCIENCE, 52, 1557-1576.
Paper Citation
in Harvard Style
Oliveira T. and F. O. Martins M. (2008). A COMPARISON OF WEB SITE ADOPTION IN SMALL AND LARGE PORTUGUESE FIRMS . In Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2008) ISBN 978-989-8111-58-6, pages 370-377. DOI: 10.5220/0001907603700377
in Bibtex Style
@conference{ice-b08,
author={Tiago Oliveira and Maria F. O. Martins},
title={A COMPARISON OF WEB SITE ADOPTION IN SMALL AND LARGE PORTUGUESE FIRMS},
booktitle={Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2008)},
year={2008},
pages={370-377},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001907603700377},
isbn={978-989-8111-58-6},
}
in EndNote Style
TY - CONF
JO - Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2008)
TI - A COMPARISON OF WEB SITE ADOPTION IN SMALL AND LARGE PORTUGUESE FIRMS
SN - 978-989-8111-58-6
AU - Oliveira T.
AU - F. O. Martins M.
PY - 2008
SP - 370
EP - 377
DO - 10.5220/0001907603700377