![](bg5.png)
to health problem. Moreover, computer vision can be
used to collect more in-depth information in order for
the system to build more accurate models of the user
environment and help the agents at the surveillance
center to look retrospectively to events leading to any
unusual event such as a fall. In (McKenna and Nait-
Charif, 2004), a system is developed for automatically
tracking a single occupant in his home environment
(sitting room) and annotating his activities and detect-
ing any abnormal inactivity which might be a fall. In
this system, the occupant is tracked for an extended
period of time for the central unit to learn the usual en-
try/exit and inactivity zones in the sitting room. Once
the learning is done, computer vision techniques are
used to detect any unusual inactivity which can indi-
cate a matter of concern such as a fall and can be used
as part of an alarm to alert the surveillance center. In
this system, an inactivity was detected with a delay
τ
d
= 1.6 seconds.
Call for Help. Upon detection of any abnormalities
such as falls, faintness, or unusual activity/inactivity
patterns that can be attributed to health problem, the
central unit follows the steps depicted in Fig. 2. First
of all, the unit plays a prompt message via the voice
output interface inquiring the person if he is alright
or, indeed, in need of assistance. Awaiting a response
from the person, the system sets up a timeout. In
case the person confirms that he is in need of help
or the timeout expires, the system judges the event as
an emergency situation and an alert message is sent
to the surveillance center in the form of a SoS mes-
sage. Intuitively, such confirmation or timeout aims
at reducing false alerts to the surveillance center.
The alert message will be accompanied with the
capture video so the health-care service personnel
may look retrospectively at the moment just before
the event occurrence to analyze the cause of the event
and to decide whether the person is in an emergency
situation. Based on the capture video and the clinical
profile of the elder, the agent at the surveillance center
also defines the emergency level and type, its causes,
and the kid of help the person may be in need of.
To ensure a prompt assistance to the person, the
service administrator sends two types of messages:
i) a Warning Notification (WN) message to family
members, friends and relatives living in the immedi-
ate surroundings of the person, and a Call For As-
sistance (CFA) message broadcast to a database of
volunteers (e.g., passers-by, neighborhood commu-
nity representative and paid help, such as professional
caregivers, doctors, pharmacists, etc). To avoid flood-
ing the whole network with CFA messages, CFA mes-
sages are broadcast only over a particular locality
composed of a limited number of access points cov-
ering an area that forms a circle with the residence of
the senior at its center and a radius r. This locality
concept both mitigates the complexity of the group
formation problem as it limits the group management
scope and reduces responders’ intervention time.
CFA messages include information such as per-
sonal information of the senior (e.g., age, gender, etc),
the postal address of his residence, his physical and
cognitive characteristics, the kind of assistance he is
in need of, along with additional information (if avail-
able) describing the current conditions of the elder
(e.g., pulse). In response to the CFA message, volun-
teers willing to help send back an Acceptance Notifi-
cation (AN) message to the surveillance center. These
reply messages contain personal information of the
volunteers (e.g., name), their current location, and the
estimated time it may take them to get to the location
of the person in need of help.
In case of multiple replies from multiple volun-
teers, the surveillance center sorts out the most ade-
quate ones based on their geographical proximity to
the residence of the person, and some other informa-
tion already available in the database of volunteers,
such as their medical expertise, their history record
and skills in providing such assistance, and the trust
the surveillance center associates with them. The
sourcing of adequate volunteers from a group of repli-
ers prevents bystander apathy effect, which may in-
hibit responders from providing assistance to the el-
der. As will be explained later, it is based on the
multi-attribute decision making (MADM) theory.
Once the volunteers are sorted out, the surveil-
lance center notifies the selected ones of the password
to access the door of the person’s residence and the
other volunteers are simply exempted and thanked for
their eagerness to help (Fig. 3). At the same time,
the surveillance center provides the selected volun-
teers with instructions on how to assist the person.
Instructions can be either in a text or voice mode.
They consist of ”what-to-do” and ”how-to-do” lists
pertaining to tasks that need to be performed. Each
task entry in the ”what-to-do” list is associated with
an entry into the ”how-to-do” list that briefly instructs
users, untrained or unfamiliar with the system, on how
to perform the corresponding tasks. Once the volun-
teers enter the residence of the person in need of help,
the agent at the surveillance center keeps monitoring
them using the cameras available at the residence of
the person and providing them with further instruc-
tions whenever necessary.
It should be emphasized here that while it is pos-
sible to consider a self-functioning approach where
upon risk detection the central unit wirelessly broad-
casts CFP messages to an ad-hoc of passers-by, with
HEALTHINF 2009 - International Conference on Health Informatics
34