DECISIONWAVE - Embedding Collaborative Decision Making into Business Processes

Christoph Krammer, Alexander Mädche

2010

Abstract

DecisionWave is a platform to allow distributed teams to jointly take decisions within business processes. The focus of this work is to provide the conceptual architecture and a prototype for a seamless integration of communication support for group decisions into existing business processes within operational information systems. The DecisionWave system can then be used to document the decision process and generate templates for future decisions of the same type. Together with the architecture, we built a prototype using the salesforce.com CRM system and the Google Wave communication infrastructure.

References

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Paper Citation


in Harvard Style

Krammer C. and Mädche A. (2010). DECISIONWAVE - Embedding Collaborative Decision Making into Business Processes . In Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-8425-05-8, pages 232-237. DOI: 10.5220/0002899302320237


in Bibtex Style

@conference{iceis10,
author={Christoph Krammer and Alexander Mädche},
title={DECISIONWAVE - Embedding Collaborative Decision Making into Business Processes},
booktitle={Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2010},
pages={232-237},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002899302320237},
isbn={978-989-8425-05-8},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - DECISIONWAVE - Embedding Collaborative Decision Making into Business Processes
SN - 978-989-8425-05-8
AU - Krammer C.
AU - Mädche A.
PY - 2010
SP - 232
EP - 237
DO - 10.5220/0002899302320237