ral usefulness of Web Nav and the appeal of the
paradigm involved in two stages. 14 volunteers used
the system in their own home for approximately 7
days, and submitted a qualitative questionnaire about
their experience with Web Nav.
The first stage of evaluation used empirical data
from action logs and database entities to determine
which users exhibited low browsing and low
backtracking behaviour. One user’s log file was
corrupt and another four users were removed as they
did not use the browser enough to yield any
meaningful data. The second stage concerned a
deeper analysis into the empirical data. It showed
that the ‘Up’ and ‘Down’ buttons were used less
than the regular ‘Back’ and ‘Forward’ buttons.
Qualitative data suggests that the reason might be
habitual. Surprisingly, although the usage data was
poor, qualitative preference showed that 38.5% of all
13 volunteers (excluding the one with a corrupt log
file) preferred Up/Down. The Web Nav popup view
was used regularly throughout the evaluation period,
and the Web Nav bookmarking feature was used
occasionally. However, only a few users actually
used recommendations, and even less re-visited
recommended pages, possibly due to a construction
bug found after evaluation had commenced,
especially since 84.6% of users indicated interest in
having recommendations provided and 69.2% of
users said the recommendations generated were
‘somewhat relevant’. Qualitative data suggested that
both recommendation methods were equally
preferred. The Web Nav Manager, while not used as
often as the Web Nav popup view, still showed
promise, especially since in many cases the opening
of the Web Nav Manager resulted in the
backtracking to a node in a previous context session.
The overall experience of users seems to have
been positive, with 100% of users agreeing that the
concept of paths shown as trees is useful/interesting.
Moreover, 69.3% of users expressed interest in
possibly using Web Nav in the future.
5 CONCLUSIONS
We have shown an approach to a tree-based
navigation system that has yielded fairly promising
results in light of the overwhelming shift required to
change to a new paradigm. Its main contribution lies
in its underlying framework for the persistence of
tree-based contexts.
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