A FRAMEWORK FOR ERP EVALUATION AND SELECTION USING MACBETH TECHNIQUE
Abdelilah Khaled, Mohammed Abdou Janati Idrissi
2011
Abstract
Purchasing an inappropriate Enterprise Resource Planning (ERP) system may prove to be a major reason for its implementation failure. Recently, given the cost of the investment required to acquire, implement and operate an ERP system, the interest expressed by academics and practitioners concerning the selection of measures and evaluation techniques of enterprise systems is highly justifiable. Accordingly, system selection process is an important step in ERP adoption. This paper intends to elaborate a comprehensive framework for ERP selection and evaluation. It serves a threefold objective. First, it proposes a structured methodology in which strategic, functional, technical and managerial goals are considered in the selection decision. Second, it suggests a classification of the main criteria mentioned in the literature under four categories. Third, it presents an application of the Measuring Attractiveness by a Categorical Based Evaluation Technique (MACBETH) that allows the quantification of criteria’s weights, the construction of utility functions related to each criterion and the evaluation of the candidate ERP solutions.
References
- Bana e costa, C. A. and Vansnick, J. C. (1994). A theoretical framework for Measuring Attractiveness by a Categorical Based Evaluation Technique (MACBETH). Proceedings of XIth International Conference on Multicriteria Decision Making, 15-24.
- Birdogan, B. and Kemal, C. (2005). Determining the ERP package-selecting criteria: the case of Turkish manufacturing companies. Business Process Management Journal, 11(1), 75-86.
- Eric, T. G., Wang, S. P. S., James, J. J. and Gary, K. (2008). The consistency among facilitating factors and ERP implementation success: a holistic view of fit. The Journal of Systems and Software, 81(9), 1609- 1621.
- Grabisch, M. (2005). A constructive approach to multicriteria decision making. Traitement du Signal, 22(4),102.
- Liang, S. and Lien, C. (2007). Selecting the Optimal ERP Software by Combining the ISO 9126 Standard and Fuzzy AHP Approach. Journal of Contemporary Management Research, 3(1), 23-44.
- Remus, U. (2007). Critical success factors for implementing enterprise portals: a comparison with ERP implementation. Business Process Management Journal, 13(4), 538-552.
- Teltumbde, A. (2000). A framework for evaluating ERP projects. International Journal on Production Research, 38(17), 4507-4520.
- Wei, C. C., Chien, C.F. and Wang, M. J. (2005). An AHPbased approach to ERP system selection. International Journal of Production Economics, 96(1), 47-62.
- Wu, W. W. (2008). A hybrid approach to IT project selection. WSEAS Transactions on business and Economics, 5(6), 361-371.
- Wu, J. H., Tai, W. C., Tsai, R. J. and Lu, I. Y. (2009). Using multiple variables decision-making analysis for ERP selection. International Journal of Manufacturing Technology and Management, 18(2), 228-241.
Paper Citation
in Harvard Style
Khaled A. and Janati Idrissi M. (2011). A FRAMEWORK FOR ERP EVALUATION AND SELECTION USING MACBETH TECHNIQUE . In Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 978-989-8425-53-9, pages 339-342. DOI: 10.5220/0003422303390342
in Bibtex Style
@conference{iceis11,
author={Abdelilah Khaled and Mohammed Abdou Janati Idrissi},
title={A FRAMEWORK FOR ERP EVALUATION AND SELECTION USING MACBETH TECHNIQUE},
booktitle={Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2011},
pages={339-342},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003422303390342},
isbn={978-989-8425-53-9},
}
in EndNote Style
TY - CONF
JO - Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - A FRAMEWORK FOR ERP EVALUATION AND SELECTION USING MACBETH TECHNIQUE
SN - 978-989-8425-53-9
AU - Khaled A.
AU - Janati Idrissi M.
PY - 2011
SP - 339
EP - 342
DO - 10.5220/0003422303390342