![](bg6.png)
Figure 7: An execution example.
implies prestige and competitive advantages for the
organizations. The evaluation of the quality of the
KM initiatives is precisely the purpose of the KM
maturity models. However, usually for reaching the
desired KM maturity level an organization needs to
overcome a series of expensive audits. This paper
proposes a KBS to reduce these costs by limiting the
audits to those cases in which the KBS output is
positive; that is, the system considers that the
organization complies with the desired KM level.
The proposed KBS implements the evaluation
following the KPQM model.
It should be highlighted that the developed KBS
is currently being installed and tested in various
companies at A Coruña, Spain, with which the
authors have previously collaborated. Several test
batteries have been run with virtual and real data in
order to validate the system. At the moment, one of
the organizations has been successfully evaluated in
KPQM level 2 by the system and we are waiting for
the auditor’s decision in order to compare both
results and improve the system if necessary.
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